Product Manager / Senior Product Manager - Payments

About the Role

Join Congrify Payments Intelligence (an IXOPAY company) as a Product Manager or Senior Product Manager to steer the future development of innovative Payment Orchestration and AI-driven Payments Intelligence platforms. This full-time role is remotely based in Germany or Europe, with a preference for candidates located near Munich, Bavaria.

Key Responsibilities

• Own and manage the product backlog for Payment Orchestration and AI Payments Intelligence solutions.
• Develop detailed product requirements, user stories, and strategic roadmaps informed by market insights, customer feedback, and business priorities.
• Collaborate tightly with Engineering teams to implement features including observability, AI-powered analytics, anomaly detection, dashboards, and workflow automation.
• Work alongside Design to craft user-friendly experiences in analytics, reporting, configuration, and payment management interfaces.
• Analyze transactional and payment data to uncover opportunities, validate product choices, and define key performance indicators.
• Continuously monitor essential payment metrics such as authorization rates, chargebacks, processing times, and operational efficiency to steer product direction.
• Engage extensively with enterprise customers and cross-functional internal teams to gather insights and enhance the platform.
• Contribute to go-to-market tactics by preparing product documentation, training resources, and enablement tools.
• Keep abreast of emerging trends in payments technology, artificial intelligence, data analytics, and regulatory developments to guide roadmap strategy.

Required Qualifications

• At least five years of experience in Product Management or Payments Management, specifically involving data analytics or payment configuration domains.
• Comprehensive understanding of payment ecosystems including orchestration, acquiring banks, payment gateways, payment service providers (PSPs), and financial operations.
• Proven ability to define product roadmaps, manage backlogs, and deliver results using Agile development frameworks.
• Strong analytical capability to leverage data-driven insights for product strategy and outcome measurement.
• Experience collaborating with interdisciplinary teams spanning Engineering, Design, Sales, and Customer Success units.
• Exceptional communication, stakeholder engagement, and prioritization skills.

Preferred Experience

• Background working in merchant environments, payment service providers, acquiring banks, or payment technology companies.
• Familiarity with business intelligence and analytics platforms such as Grafana, Tableau, or Metabase.
• Experience developing AI-centric or data-intensive product solutions.
• Understanding of user experience design approaches tailored for analytics or enterprise applications.

Benefits

• Competitive salary package and employee benefits.
• Opportunities for professional advancement and skill development.
• A collaborative and diverse international team environment.
• Flexible remote working options with the choice to work from the Munich office.

Additional Information

This remote-friendly position targets applicants across European countries, favoring those near Munich. The role involves crafting products that combine payment orchestration, AI technologies, and data intelligence into a unified solution affecting the enterprise payments landscape directly.