Product Manager – Premium Chocolate Brand

About the Role

Choco Zen is looking for a passionate and commercially minded Product Manager to spearhead the creation and lifecycle management of its premium chocolate products. Based in Dubai, this role suits someone passionate about chocolate craftsmanship combined with expertise in product innovation, development, and market strategy.

Key Responsibilities

• Drive new chocolate product development from initial concept through to market launch, including flavors, packaging, and naming.
• Collaborate closely with chefs, chocolatiers, suppliers, and food technologists to deliver innovative, market-relevant products.
• Research current trends to uncover emerging flavors, ingredients, and presentation styles.
• Design and develop limited edition, seasonal, and special chocolate collections to keep the brand vibrant and attractive.
• Manage the entire lifecycle of each chocolate SKU, making data-informed decisions on product continuation or discontinuation.
• Analyze sales performance and adjust the portfolio accordingly in collaboration with sales, marketing, and logistics teams.
• Partner with designers and agencies to produce premium packaging that highlights brand value and meets shelf, regulatory, and sustainability standards.
• Integrate brand storytelling and emotional appeal into each product alongside marketing efforts.
• Formulate and implement go-to-market strategies, coordinating with trade marketing, sales, and e-commerce teams to optimize launch success.
• Identify opportunities across different sales channels such as gifting, retail, HoReCa, airport duty-free, and online exclusives.
• Gather and incorporate consumer feedback post-launch for ongoing product improvements.
• Source and assess raw materials, molds, and packaging that align with product vision and cost objectives.
• Work with production teams to ensure scalability, quality control, and compliance with food safety standards like HACCP and Dubai Municipality regulations.

Qualifications & Skills

• Bachelor’s degree in Food Science, Business, Culinary Arts, Product Design, or related disciplines.
• 3 to 5 years’ professional experience in product development, innovation, or brand management within chocolate, confectionery, or premium FMCG sectors.
• Strong expertise in chocolate making methods, flavor pairing, and sensory evaluation.
• Enthusiasm for food aesthetics, packaging innovations, and enhancing consumer experiences.
• Exceptional project management capabilities, creativity, and ability to coordinate across various functional teams.
• Proficient in Microsoft Excel, PowerPoint, and foundational Adobe tools such as Illustrator and Photoshop.
• Fluent English is required; Arabic language skills will be considered a plus.

Why Work With Us?

• Lead the development of innovative and exquisitely crafted chocolate products.
• Be part of a brand with a commitment to quality, creativity, and global consumer satisfaction.
• Enjoy competitive remuneration, performance-based bonuses, and the freedom to innovate.
• Work in a collaborative environment with potential for international career advancement.

Additional Information

• Location: Dubai, United Arab Emirates
• Employment Type: Full-time onsite
• If you are a chocolate-loving innovator with strong business acumen and design sensibility, this is the perfect role to translate your bold ideas into irresistible offerings.