Job description

About the Role

As a key member of our Product Management team, you will spearhead initiatives that drive seamless integration between trading and banking. Your mission involves transforming active traders into daily banking users by creating a unified neobank platform that merges fiat and stablecoin balances for a compelling cash liquidity experience.

Key Responsibilities

Lead the banking segment strategy by developing and managing the roadmap focused on accounts, liquidity utility, and everyday financial features to maximize return on investment.
Set and oversee engagement-focused KPIs for the banking vertical, ensuring each feature launch elevates monthly active users and daily banking utility.
Implement a robust culture of data-driven experimentation, consistently testing hypotheses related to onboarding, activation, and retention to drive continuous growth.
Promote the adoption of AI tools such as rapid prototyping and "vibe coding" within product and design teams to speed up the build-measure-learn cycle and improve operational efficiency.
Manage the end-to-end banking onboarding process, delivering a smooth and engaging experience that converts crypto-native users into active banking customers.
Oversee the evolution of the accounts experience including wallet utility, savings, and cashflow management features.
Coordinate closely with Engineering, UX, Legal, and Compliance teams to ensure high-quality, rapid delivery of banking products.
Lead and mentor a team of 2-3 product managers, fostering a customer-centric and data-driven culture throughout the organization.

Requirements

7-10+ years in product leadership roles within fast-growing consumer fintech, neobanks, or digital marketplaces, with a proven track record in driving user activation and engagement.
Experience with high-frequency A/B testing and managing products through rigorous data analysis to identify key insights.
Strong customer focus with demonstrated ability to improve user experience through intuitive product design.
Excellent strategic thinking and communication skills, able to break down long-term visions into clear, actionable, and measurable objectives.
Advanced use of AI tools to accelerate work processes, expecting the same efficiency from team members.
Commercially savvy understanding of deposit retention, cross-selling value, and financial ecosystem dynamics.
Bonus: In-depth knowledge of the neobanking and payments landscape across the US and Europe, including regulatory and operational frameworks.

Life at Crypto.com

Opportunity to innovate and grow within a supportive and ambitious team environment.
Encouragement of proactive thinking and transformative work that impacts personal and professional growth.
Collaborative culture with top industry talent dedicated to mutual support.
Unified team effort towards the mission "Cryptocurrency in Every Wallet™."

Benefits

Competitive salary package (details vary by region).
Comprehensive medical insurance coverage extending to dependents.
Generous annual leave including special days like birthday and work anniversary.
Flexible working hours and remote or hybrid work arrangements.
Internal mobility program encouraging diverse career progression.
Crypto.com Visa card issued upon joining.

Additional Information

This role may involve the use of AI tools to assist in evaluating application materials. While AI provides recommendations, all final hiring decisions are made by human recruiters. Crypto.com is committed to equal opportunity employment and values diversity and inclusion. Personal data collected during the recruitment process will be used solely for hiring purposes.

Product Director, Banking Engagement