Private Bank Client Service Executive, Middle East - AVP

Role overview

This position sits within Deutsche Bank’s Private Bank / Wealth Management business, a global platform that combines expertise across private banking, international private and commercial banking, and wealth management. The team supports affluent clients, entrepreneurs, family offices, and foundations with tailored investment and planning solutions across markets and generations.

The role is focused on delivering day-to-day client servicing and operational assistance to Relationship Managers, Investment Managers, and the Team Head. It is designed for someone who can coordinate requests efficiently, help maintain service quality, and support the bank’s operational and regulatory standards.

Responsibilities

• Support the Team Head, Relationship Managers, and Investment Managers with daily client servicing and operational activities.
• Serve as the main operational contact for RMs and clients, coordinating requests with onshore and offshore stakeholders such as Cross Border, CLM, and Business Management teams.
• Track requests closely and work toward fast issue resolution so client and RM needs are met on time.
• Answer RM and client questions involving account paperwork, balances, maintenance activity, statements, and general product or service information.
• Join client meetings with the RM when needed to help address requirements and support service delivery.
• Help prepare new account opening packs, including reviewing client-signed documents and booking centre paperwork before submission to the CLM team.
• Work with CLM, AFC, OBS, and KYC Review teams to provide follow-up information or documents when requested.
• Chase missing booking centre or regulatory documents quickly so RM key risk indicators are protected.
• Make sure operational tasks linked to client accounts are completed promptly to maintain strong service levels.
• Assist with entering RM call reports and keeping those records securely stored in shared folders.
• Stay up to date on operational procedures, service processes, and internal systems and applications.
• Build understanding of the regulatory framework and follow policies and procedures to reduce risk and protect the bank.
• Support post-sale client tasks, marketing event invitations, and approval coordination.
• Handle daily mailing of documentation to the relevant booking centres where needed.
• Build strong working relationships across coverage, product, and infrastructure teams.
• Take part in AM group projects and meetings, including regulatory and non-regulatory assignments within deadlines.
• Coordinate with IT to arrange video conference meetings and calls.
• Provide backup support for other team members when they are absent to ensure continuity of service.

Requirements

• Bachelor’s degree or an equivalent qualification is required; a master’s degree is considered an advantage.
• At least 5 years of experience in wealth management, preferably in an assistant or sales support capacity.
• Strong command of English; Arabic language ability is an added benefit.
• Ability to organize work effectively, manage time, and handle multiple tasks at once.
• Good interpersonal, communication, and advisory/consultative skills.
• Proven teamwork ability, including working with virtual global teams and within a matrix structure.
• Client-focused mindset with attention to service quality.

Perks

• Life insurance coverage.
• Accidental death insurance.
• Permanent partial disability insurance.
• Private medical insurance for the employee, spouse, and dependent children.
• Flexible working arrangements.
• 30 days of annual paid leave, along with public holidays and flexible working arrangement support.
• Employer contributions to the Employee Workplace Savings “Gosi” plan for Saudi nationals.
• Coaching and guidance from experienced colleagues.
• Ongoing learning opportunities and career development support.
• A flexible benefits package that can be adjusted to personal needs.

Additional information

Deutsche Bank’s wealth management business aims to build long-term client relationships through bespoke solutions, risk-aware advice, and a stable, globally connected platform. The wider organization emphasizes diversity, inclusion, high standards of conduct, and a supportive working environment. The bank encourages collaboration, continuous learning, and flexible work practices.

Diversity and workplace culture

The organization values a respectful and inclusive workplace, welcoming people from all backgrounds, cultures, genders, abilities, beliefs, and generations. It promotes strong professional conduct, open collaboration, and a harassment-free environment.