Prison Support Officer - HMP Isle of Wight

About the Role

Join HMP Isle of Wight as an Operational Support Grade (OSG) and contribute significantly to the smooth daily functioning of a busy prison environment. This role includes varied responsibilities such as security checks, managing deliveries, visitor supervision, and monitoring communications via phone and CCTV. The job combines administrative tasks with physical duties like lifting and escorting vehicles within prison grounds.

Holding a full, valid UK Driving Licence is essential since driving forms a key part of this position.

Candidate Profile

No formal qualifications are necessary to apply. Ideal candidates should possess strong communication skills, remain composed under pressure, and demonstrate sound judgment and common sense. Being an effective team player is crucial in this dynamic role that involves shift work, including nights and weekends.

Career Opportunities and Work Environment

This role offers direct insights into prison operations, with limited prisoner contact compared to prison officers. It can serve as a stepping stone to other roles within the prison service, including progression via the OSG to Prison Officer conversion scheme.

Benefits and Additional Information

• Starting salary is £29,432 per year.
• Annual leave starts at 25 days and rises to 30 days after 10 years of service, calculated pro-rata.
• There are 9 days of bank, public, and privilege holidays.
• Access to a paid Level 2 customer service apprenticeship.
• Enrollment in the Civil Service pension scheme.
• Additional benefits include season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Working Hours and Location

This is a full-time onsite role based in Ventnor, England, requiring flexibility to work various shift patterns including evenings, nights, and weekends to maintain prison operations.