HM Prison and Probation Service (HMPPS)

Prison Support Officer at HMP Isle of Wight

HM Prison and Probation Service (HMPPS)

Newtown, Wales, United Kingdom · Full Time

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Experience
Any
Salary
GBP 29,432 – GBP 29,432 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Resume
Required to apply

Where you'll work

Job description

Role Overview

We invite you to join His Majesty’s Prison and Probation Service as an Operational Support Grade (OSG) based at HMP Isle of Wight. This role involves varied responsibilities essential to the smooth operation of a busy prison. You will be part of a dedicated team, performing duties including security checks and searches at the gate, delivery management, supervising visitors, and monitoring phone calls and CCTV footage. The position combines administrative tasks with physical activities such as lifting, carrying, and escorting vehicles within prison grounds.

Key Requirements

The role necessitates holding a current, valid UK Driving Licence as driving tasks form a vital part of daily responsibilities.

Candidate Profile

No formal qualifications are necessary to apply. However, excellent communication skills, the ability to remain composed under pressure, sound judgement, and being an effective team player are crucial. You will operate across varying shifts including nights and weekends to ensure continuous support to prison operations.

Opportunities and Impact

This position offers a unique opportunity to contribute to public safety and positively affect lives by supporting vital prison functions. While direct interaction with prisoners is generally restricted, occasional contact may occur based on the prison’s environment. Experience gained may pave the way for further prison service career opportunities, including eligibility for the OSG to Prison Officer conversion programme.

Benefits and Additional Information

  • Starting salary of 29,432 per annum
  • Annual leave begins at 25 days, increasing to 30 days following 10 years of service, calculated pro-rata
  • 9 bank, public, and privilege holidays
  • Access to a paid Level 2 apprenticeship in customer service
  • Membership in the Civil Service pension scheme
  • Additional benefits including season ticket loans, retail discounts, Employee Assistance Programme, and Cycle to Work scheme

This is a full-time onsite role based in Newtown, Wales, United Kingdom. If you are interested in a meaningful career supporting prison operations, please consider applying for this exceptional opportunity.

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