HM Prison and Probation Service (HMPPS)

Prison Support - HMP Isle of Wight

HM Prison and Probation Service (HMPPS)

Tonbridge, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 29,432 – GBP 29,432 / year
Openings
1
Posted
2 days ago

Where you'll work

Job description

Role overview

His Majesty’s Prison and Probation Service is hiring an Operational Support Grade for HMP Isle of Wight. This role is central to the safe and efficient running of a busy prison and combines administrative tasks with active, hands-on duties.

What the role involves

You will be part of a supportive team carrying out a wide mix of responsibilities, including gate security, searches, handling deliveries, supervising visitors, and keeping an eye on phone calls and CCTV. The work is varied and can involve desk-based tasks as well as physical activity such as lifting, carrying, and walking to escort vehicles across the prison grounds.

Driving requirement

A full, valid UK driving licence is required for this position, as driving duties are an essential part of the role at HMP Isle of Wight.

Who this role suits

No formal qualifications are needed. This opportunity may suit someone who communicates well, stays composed under pressure, and is comfortable working in a fast-moving environment. Good judgement, common sense, and teamwork are important for success in this post.

Working pattern

This position includes a mix of shift patterns, with weekend and night shifts as part of the schedule.

Career development

The role offers practical insight into how a prison operates and can open the door to other positions within the prison service, including the option to apply for the OSG to Prison Officer conversion scheme.

Training and progression

You will receive training along with opportunities to grow your skills and progress within the organisation.

Pay and benefits

The salary for this role is £29,432. In addition to base pay, the package includes annual leave of 25 days at the start, rising to 30 days after 10 years of service on a pro-rata basis, plus 9 days of bank, public, and privilege holidays. You will also have access to a paid Level 2 customer service apprenticeship, the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

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