Prison Support - HMP Isle of Wight

Role overview

HM Prison and Probation Service is hiring an Operational Support Grade for HMP Isle of Wight. This position plays an important role in the smooth, safe, day-to-day operation of a busy prison.

The job is active and varied, combining desk-based tasks with hands-on work such as lifting, carrying, walking across prison grounds, and escorting vehicles. Core duties include security checks, gate searches, handling deliveries, supervising visitors, and observing phone calls and CCTV.

Driving requirement

Driving is an essential part of this post at HMP Isle of Wight. Applicants must hold a full, valid UK driving licence.

What the role suits

No formal qualifications are required. The role may suit someone who communicates clearly, stays composed under pressure, uses common sense and sound judgement, and works well as part of a team.

Working pattern

This post involves shift work across different patterns, including weekends and nights.

Career development

The position offers a chance to gain practical knowledge of prison operations and may lead to further opportunities within the prison service, including the OSG to Prison Officer conversion route.

Training and progression

Successful candidates will receive training along with opportunities for development and career progression.

Pay and benefits

The annual salary for this role is £29,432.

• 25 days of annual leave when you start, rising to 30 days after 10 years of service, calculated pro rata
• 9 days of bank, public and privilege holidays
• Access to a paid Level 2 customer service apprenticeship
• Civil Service pension scheme
• Season ticket loan facility
• Retail discounts
• Employee Assistance Programme
• Cycle to Work scheme

Additional information

This is described as an extraordinary role with the chance to contribute to public safety by supporting important work happening every day in prisons. Direct contact with prisoners is limited, though occasional interaction may occur depending on the prison.