Principal Product Strategist

About LaunchPad Lab

LaunchPad Lab is a firm specializing in digital product and AI development, assisting organizations by converting complex business challenges into impactful software solutions. Since 2012, the company has delivered numerous digital products, such as custom apps, AI-powered platforms, intelligent workflows, and internal tools, integrating product strategy, design, and engineering in a collaborative fashion from ideation through to launch and ongoing enhancement.

Role Overview

This senior position on the sales team bridges product strategy, technology, and sales. You will aid clients in defining solutions for complex problems lacking obvious answers and devise actionable plans for delivery teams.

Key Responsibilities

• Lead discovery sessions with client stakeholders to understand their businesses, uncover core problems, and determine success criteria.
• Manage LaunchPad Lab's Blueprint Workshops to create clear product roadmaps, technical strategies, scopes, timelines, and budgets, setting the groundwork for larger projects.
• Convert business goals into detailed product requirements and phased delivery plans, collaborating with engineering to assess technical approaches, including build vs. buy and AI integration options, and communicate recommendations clearly.
• Support sales efforts by qualifying prospects, building business cases, shaping and presenting pitches, answering client inquiries, and facilitating deal closures while maintaining CRM data.
• Estimate project scope and costs realistically, accounting for complexity and risk while balancing client objectives and project economics.
• Ensure smooth handoff of projects to delivery teams by clarifying solutions, assumptions, and commitments, and identify opportunities for additional work.
• Enhance sales processes by refining discovery frameworks, proposal content, estimation methods, and overall team practices based on insights gained.

Candidate Profile

The ideal candidate excels at navigating complex client discussions to identify underlying business needs beyond initial requests. They are adept at handling ambiguous early-stage problems and fluidly engage with business strategy, product decisions, technical trade-offs, and commercial considerations.

Must-Have Qualifications

• Minimum five years in client-facing roles within consulting, professional services, or agencies focused on solutions, product, or strategy.
• Proven experience managing discovery phases and translating client requirements into scoped, priced, and feasible solutions.
• Strong foundation in product management and working knowledge of modern software architectures, enabling credible technical approaches and effective collaboration with engineering.
• Practical understanding of AI technologies, including agents and automated workflows, with sound judgment on appropriate use cases.
• Excellent written and verbal communication skills, capable of explaining technical trade-offs to non-technical stakeholders.
• Ability to manage multiple client engagements and sales processes simultaneously, with a commercial mindset and accurate pipeline/forecast management.
• Willingness and ability to travel for on-site client workshops as necessary.

Preferred Experience

• Close involvement with teams designing and building custom software solutions.
• Experience scoping or developing AI agents, retrieval-augmented generation systems, or workflow automations.
• Familiarity with agile delivery methodologies and scoping work to align with delivery execution.
• Track record in developing new functions or processes at growing consultancies rather than fitting into established roles.
• Experience dealing with regulated or data-sensitive environment solution selling or scoping.

What LaunchPad Lab Offers

• Meaningful influence on how solutions are defined and scoped during the sales process, with high visibility of your work.
• A practical, integrated use of AI throughout discovery, planning, and delivery phases to enhance effectiveness and efficiency.
• Engagement with complex and impactful client projects that replace core systems, improve critical business processes, and build innovative digital products.

Benefits

• Competitive annual salary ranging from $150,000 to $200,000.
• Comprehensive health insurance with 100% of employee PPO premiums and 25% of dependent premiums covered by the company.
• Dental and vision insurance contributions mirroring health insurance coverage.
• 401(k) retirement plan with employer matching up to 4%.
• Education and learning stipends for personal and professional development.
• Flexible vacation policy to support work-life balance.
• Paid parental leave for family support.

Equal Opportunity Commitment

LaunchPad Lab is dedicated to fostering a diverse team with varied backgrounds, experiences, and perspectives.