Presales Executive

Position Overview

We seek a motivated and customer-oriented Pre-Sales Executive to effectively qualify incoming leads, nurture relationships with potential buyers, and arrange site visits for our sales team. Exceptional communication abilities are essential for this role.

Key Duties

• Manage incoming and outgoing calls to potential clients.
• Quickly address queries arising from online campaigns, websites, social media, and other marketing platforms.
• Accurately identify client needs, budget constraints, desired location, and property specifications.
• Evaluate leads thoroughly and keep the customer data in CRM current.
• Organize and coordinate property site visits in collaboration with sales personnel.
• Consistently follow up with prospects to nurture leads and boost conversion rates.
• Keep detailed records of all customer contacts and associated follow-ups.
• Work closely with sales and marketing to refine lead conversion tactics.
• Meet or exceed daily, weekly, and monthly goals for lead generation and appointments.
• Offer clients precise details regarding projects, pricing, amenities, payment options, and promotions.
• Maintain excellent customer service standards throughout the pre-sales cycle.