Planner Team Leader

About DACHSER

DACHSER is a globally recognized logistics provider managing over 83 million shipments annually, delivering everything from fashion items to vital medical supplies. With a reputation as one of the top logistics companies worldwide, DACHSER is committed to connecting the world efficiently through its dedicated team.

Role Overview and Responsibilities

• Serve as the primary escalation contact for your team, promptly resolving issues while fostering team development.
• Manage the routing of daily deliveries across the Munster region, continuously seeking ways to enhance processes and reduce costs.
• Utilize company operating systems to plan daily driver routes ensuring full compliance with customer requirements.
• Report transportation delays caused by system failures, weather, or other challenges to the Branch Supervisor.
• Ensure smooth transitions between day and night shifts to maintain operational continuity.
• Monitor service performance metrics, verify the accuracy of route planning data, and provide reports as required.
• Conduct "what-if" route analyses to identify efficiencies and reduce transportation expenses.
• Collaborate with service partners to optimize fleet dispatch schedules.
• Maintain and analyze data, generate reports as needed to support decision-making.
• Offer support to the Branch Night Shift operations when necessary.
• Perform maintenance, charging, and defect reporting on equipment and facilities.
• Enforce safety protocols, ensuring the team understands procedures in the event of incidents or accidents.
• Adhere to security measures such as proper gate and shutter closure and reporting suspicious activities.
• Manage routing for 150 to 250 deliveries each night.
• Allocate traction requirements for both night and day operations.
• Balance customer delivery expectations with key commercial objectives.
• Maximize vehicle revenue and utilization rates.
• Coordinate daily runs for the Cork Short Distance fleet.
• Effectively communicate with drivers and service partners to ensure operational success.
• Collaborate with teams and partners to deliver high-quality customer service with on-time, full deliveries.
• Assist with yard duties and vehicle shunting under team lead guidance when required.

Qualifications and Requirements

• At least three years’ practical experience in a similar logistics planning role involving Arctic and Rigid transport vehicles.
• A degree related to transport or significant on-road experience is preferable but not mandatory.
• Strong understanding of Ireland’s geography and familiarity with delivery locations nationwide.
• Excellent written and verbal communication skills in English.
• Proficiency in IT tools, particularly Microsoft Office suite.
• Ability to work flexibly under pressure while meeting customer expectations.
• Self-driven with responsiveness to evolving business demands.
• Forklift operation experience is advantageous; training will be provided as needed.
• Willingness to work flexible shifts, typically from 10 PM to 7 AM.

Employee Benefits

• Complimentary daily car parking to ensure a hassle-free commute.
• Life assurance providing a death-in-service benefit for peace of mind.
• Access to an Employee Assistance Programme offering confidential support for personal challenges.
• Employee discounts on holidays, fashion, groceries, insurance, and more starting from day one.
• A pension plan with flexible contribution options and tax advantages.
• Healthcare perks including reimbursement for approved VDU eyewear and annual flu vaccinations.
• Referral bonuses for recommending new team members.
• Availability of bike-to-work schemes to promote sustainable commuting.

Equal Opportunity Commitment

DACHSER embraces diversity and equal opportunity, valuing the unique contributions from every individual. The organization fosters an inclusive environment where diverse perspectives drive innovation and success in logistics.