People & Culture Executive

About Montcalm Collection

Montcalm Collection is rooted in timeless elegance and heartfelt hospitality, where our team members are central to delivering exceptional guest experiences. Our portfolio includes some of London's most iconic buildings, each with its own rich history, complemented by a culture that promotes individuality, nurtures talent, and strives for excellence in hospitality.

Why Join Montcalm Collection?

• Competitive remuneration that recognizes your skills, efforts, and growth potential.
• Generous holiday entitlement starting at 28 days inclusive of bank holidays, increasing with tenure.
• Paid leave on your birthday to celebrate personally.
• Celebrations and financial support for significant life events such as weddings and new additions to the family.
• Comprehensive wellbeing programs including free access to confidential Employee Assistance Programmes, legal advice, and tailored wellness activities like yoga and life coaching.
• Health cashback plans covering dental, optical, physiotherapy, and alternative treatments.
• Discounted gym memberships to support physical health.
• Opportunities for ongoing learning and leadership development.
• Paid volunteering day to contribute to charitable causes.
• Employee referral incentives.
• Complimentary meals during shifts in team restaurants.
• Exclusive room discounts within Montcalm hotels and Marriott Bonvoy worldwide.
• City-wide discounts across retail, entertainment, essential services, and fashion.
• Recognition programs celebrating outstanding performance with rewards and vouchers.
• Elegant annual social gatherings to foster team connections.

Role Summary

The People & Culture Executive is integral to cultivating a positive, inclusive, and high-achieving work environment within the Montcalm Collection’s 14 properties. Reporting to the Cluster HR Manager and Head of People & Culture, this role combines oversight of daily HR operations with support for strategic human resources initiatives.

Key Responsibilities

• Provide leadership and direction to the People & Culture function across all 14 properties.
• Design and implement induction programs for managerial staff, including welcome communications.
• Manage everyday HR duties such as recruitment, onboarding, benefit administration, and policy management.
• Assist in executing company-wide HR projects alongside senior HR leaders.
• Draft offer letters, contracts, and induction materials using the Harri platform.
• Contribute to the development and revision of company policies and procedures.
• Support the Learning and Development Manager with comprehensive company inductions and oversee engagement and wellness programs.
• Administer employee benefit processes, ensuring accuracy and timeliness.
• Lead and participate in employee relations activities including investigations, discipline hearings, and grievances.
• Advise and assist line managers on performance, absence, and conflict management.
• Maintain compliance with employment laws, company policies, and data protection regulations.
• Ensure ongoing verification of employees' right to work in the UK.
• Mentor junior HR team members, aiding their development and task management.
• Monitor and report on HR metrics to support strategic planning.
• Champion diversity, inclusion, and psychological safety initiatives throughout the organisation.
• Manage job frameworks and updates within the Harri system to streamline recruitment.
• Assist with internal communications and support HR activities during company events.
• Collaborate with various stakeholders on employee-related matters.
• Conduct exit interviews and manage offboarding processes for departing staff.

Qualifications and Experience

• Proven ability to build strong working relationships across departments and levels.
• Approachable, proactive, and solution-focused approach.
• Excellent communication skills, both written and verbal.
• Highly organised with strong attention to detail and capability to handle multiple priorities.
• 1 to 2 years’ experience in a generalist HR role, preferably within hospitality.
• CIPD Level 3 certification required; Level 5 or equivalent preferred or actively pursued.
• Familiarity with HRIS systems such as Harri and Fourth.
• Robust knowledge of UK Employment Law and HR best practices.

Work Conditions

• Full-time role requiring flexibility including occasional evenings and weekends to support events or urgent matters.

Eligibility

Applicants must have legal authorization to live and work in the UK. No visa sponsorship is available for this vacancy.

Diversity Statement

Montcalm Collection is committed to fostering diversity and inclusion, valuing the unique perspectives and talents of all individuals without discrimination based on gender, ethnicity, age, disability, or background. Our workplace promotes respect, fairness, and equal opportunities for all employees.

Additional Information

Applications that are not shortlisted for this position will not receive a response within 14 days. Unsolicited CVs from recruitment agencies will not be accepted unless prior written consent is granted, and such CVs will be regarded as company property without entitlement to agency fees.