People & Culture Coordinator

Role overview

Mandarin Oriental, Doha is hiring a People & Culture Coordinator to join its People & Culture team in Doha, Qatar. The role sits within the department and reports to the Director of People & Culture.

Mandarin Oriental is an award-winning luxury hospitality group known for operating some of the world’s most exclusive hotels, resorts, and residences in prime destinations. The brand is recognized for exceptional service inspired by Asian heritage and for delivering contemporary luxury experiences.

Mandarin Oriental, Doha is described as an intimate urban retreat that combines Qatari heritage with modern design. It is located in Msheireb Downtown Doha, within walking distance of Souq Waqif and the Museum of Islamic Art, and close to West Bay and the business district.

What the role involves

The coordinator supports the People & Culture function by handling personnel administration, maintaining positive colleague relations, and helping ensure policies, procedures, and workplace rules are followed. The position also requires dependable communication, confidentiality, and a professional approach while supporting the smooth operation of the department.

Although the source text contains commercial language about sales targets and account coverage, the listed duties and context indicate this role is focused on people operations, administration, and internal colleague support within the hotel’s People & Culture team.

Key duties

• Be available to respond with empathy, clear communication, discretion, and reliability.
• Handle routine personnel administration and follow up on requests and action items.
• Build and maintain respectful working relationships with colleagues across the hotel.
• Deliver courteous, polished, and professional service at all times.
• Maintain a positive, driven, and calm presence in daily work.
• Make sure colleagues understand and follow the hotel’s rules and regulations.
• Communicate internal house rules and support their implementation.
• Carry out People & Culture administrative tasks in line with legal and regulatory requirements.
• Support the Director/Manager of People & Culture in running the department efficiently and in line with the People & Culture Operations Manual.

Experience and education

The ideal candidate should have at least 1 year of experience in a 5-star hotel environment, preferably, and at least 1 year in a similar or related administrative role. A Vocational Diploma in Hospitality Operations or Human Resources is expected. A Degree or Higher National Diploma in Hospitality, Hotel, Business Management, or Human Resources is also acceptable.

Benefits and employee support

The role comes with a competitive salary and benefits package. Additional support mentioned includes transportation and housing, relocation tickets, vacation tickets, learning and development opportunities, complimentary stay benefits through the MOstay programme, health and wellness programmes, and retirement plans that vary based on service length and role.

Additional information

The employer highlights a culture built on integrity, respect, teamwork, responsibility, and continuous growth. Candidates are encouraged to bring a professional attitude and a commitment to service excellence.

Terms and conditions

All People & Culture administration must be completed according to hotel legal requirements, and colleagues are expected to comply with the company’s rules, regulations, and operational policies.