Food and Beverage Trainee - In Room Dining

About the Role

This temporary, on-site role in Doha, Qatar is for a Food and Beverage Trainee supporting In Room Dining service. The position centers on delivering polished, personalized guest experiences in hotel rooms and service apartments while maintaining the brand’s service and quality standards.

Departmental Responsibilities

• Build a solid grasp of the food and beverage menu so dishes and beverages can be described clearly and confidently to guests.
• Prepare for each shift by completing mise en place and service setup, including back-of-house cleaning, polishing, and assembling equipment.
• Always follow the hotel’s rules and procedures for entering guest rooms.
• Arrange trolleys to standard and deliver In Room Dining orders accurately to guest rooms and service apartments.
• Present ordered items in the room and explain them to guests in an appealing and professional way.
• Deliver a timely, complete, and personalized in-room dining experience.
• Handle billing-related tasks in line with hotel standards and cashiering procedures.
• Ensure every dish is served according to hotel presentation standards and food & beverage specifications.
• Provide guest amenities whenever required.
• Take good care of outlet equipment and utensils through proper daily handling and completion of assigned side duties.
• Collect and organize operational stocks such as linen, beverages, dry goods, and related supplies.
• Keep product knowledge current at all times.
• Carry out any other reasonable assignment given by the IRD Manager.

Colleague Relations

• Communicate effectively with coworkers and supervisors to prevent misunderstandings and service gaps.
• Work cooperatively as a team player and actively support colleagues in daily operations.
• Learn the hotel room layout and maintain clear coordination with housekeeping and front office teams.

Guest Relations

• Pay close attention to guests, including their words and body language, to better understand expectations and needs.
• Bring a warm, friendly, and genuinely enthusiastic attitude to guest interactions.
• Create memorable surprise-and-delight moments through thoughtful gestures and actions.
• Maintain guest satisfaction from arrival to departure in line with MOHG Legendary Quality Experiences, MOHG Pillars, and MOQA service standards.
• Share guest preferences with supervisors and act on them whenever they are known.

Additional Information

No stipend or salary amount was specified for this role. The listing also does not mention the number of openings, duration, or start date.