People & Culture Business Partner

About the Client

The hiring organization is a mountain-lifestyle outdoor apparel and accessories brand based in Jackson, Wyoming. It creates functional, design-led gear for outdoor use and emphasizes responsible practices through sustainable materials, ethical sourcing, and a supply chain built with environmental and social considerations in mind. The company also supports conservation-related causes and works to make outdoor access more inclusive for people across different communities and locations.

Role Overview

This People & Culture Business Partner position supports a workforce of more than 220 employees spread across 25 states. The role is responsible for creating a steady and supportive employee experience, advising managers, handling employee relations matters, supporting recruiting for corporate positions, and helping ensure compliance with employment regulations. It is a key role in strengthening trust across the organization and helping managers grow into effective people leaders.

Key Responsibilities

• Act as the main HR point of contact for employees and managers on policy matters and workplace concerns.
• Review, investigate, and resolve employee relations issues with fairness, confidentiality, and consistency.
• Partner on sensitive matters involving performance management, investigations, and employee separations.
• Provide people-management support to retail locations in their daily operations.
• Oversee workers’ compensation claim handling.
• Run recruiting operations for corporate roles below manager level.
• Coordinate onboarding for new hires.
• Guide managers through performance coaching and improvement plans.
• Support promotions and compensation updates.
• Track and maintain compliance with federal and state employment laws across 25 states.
• Answer questions related to pay, leave, and workplace policies.
• Ensure harassment-prevention training is completed.
• Maintain mandatory workplace postings.
• Manage onboarding and offboarding workflows.
• Administer leave-of-absence programs.
• Keep HR records and compliance files accurate and up to date.
• Spot opportunities to improve HR processes and implement better ways of working.

Required Background

• At least 5 years of progressive HR experience, ideally in an HRBP, HR Generalist, or People Operations capacity.
• Proven experience supporting teams across multiple states and familiarity with employment law requirements.
• Background in retail or multi-location retail support.
• Strong capability in investigations, performance management, and employee separations.
• Experience with recruiting operations and applicant tracking systems.
• Excellent communication and relationship-building skills.
• Strong organizational skills with the ability to juggle several priorities at once.
• Comfort using Google Workspace, Asana, and HRIS tools; ADP Workforce Now is an advantage.
• Alignment with the organization’s mission and values.

Preferred Experience

• Exposure to ADP, Workable, or EasyLlama.
• SHRM or PHR certification.
• Based in Jackson Hole, WY, Salt Lake City, UT, or Denver, CO.

Compensation and Benefits

The compensation range and overall package will be determined by the candidate’s experience, skills, and other relevant factors.

• Medical insurance
• Dental insurance
• Vision insurance

Equal Opportunity

The employer is an equal opportunity organization and values a diverse, inclusive workplace. All qualified candidates are considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Important Note

The role is being shared by a recruitment partner that is not the employer of record. Candidates are expected to complete the application through the hiring company’s own career page or applicant tracking system.