People and Culture Specialist - Onboarding and Offboarding

About Modern Family Law

Modern Family Law is a boutique law firm specializing in Family Law, committed to fostering a supportive and innovative work environment. We offer competitive compensation, a broad range of benefits, and a family-centric culture.

Role Overview

We are seeking a dedicated People & Culture Specialist focused on onboarding and offboarding to join our remote team. This role owns and manages the entire employee transition journey, ensuring a seamless and professional experience throughout the employment lifecycle. Working closely with People & Culture leadership and cross-functional teams including IT, Payroll, and Operations, the role supports readiness, transitions, operational consistency, and continuous process improvement across multiple states.

Key Responsibilities

• Lead and coordinate onboarding activities from offer acceptance through an employee's first 90 days.
• Act as the central contact for new hires during onboarding, helping facilitate orientation and a positive entry experience.
• Manage onboarding schedules, orientation programs, documentation, and first-day arrangements across departments.
• Collaborate with Learning & Development, IT, Operations, Payroll, and leadership to ensure readiness for new employees including system access and equipment setup.
• Oversee offboarding processes from resignation notice to final separation, handling documentation, system access revocation, and equipment returns.
• Conduct exit and stay interviews, analyze findings, and support ongoing improvements in onboarding and offboarding.
• Develop and update standard operating procedures (SOPs), workflows, documentation, and tracking tools for onboarding and offboarding to ensure consistency and scalability.
• Maintain organized records, dashboards, and reports related to employee onboarding and offboarding.
• Identify and suggest enhancements to existing processes to improve efficiency and operational effectiveness.
• Assist with managing internal employee transitions, organizational changes, and People & Culture initiatives.
• Create and maintain onboarding training materials and resources.
• Work closely with People & Culture leadership and other departments for consistent execution of employee transition processes.
• Apply sound judgment in routine onboarding and offboarding matters and escalate policy, compliance, or employee relations concerns appropriately.
• Handle sensitive employee information professionally with confidentiality and discretion.
• Perform additional duties as assigned by People & Culture leadership to support the department and firm needs.

Qualifications and Experience

• High school diploma or equivalent required; bachelor’s degree in Business, Human Resources, Psychology, Humanities, or related field preferred.
• Minimum four years of experience in onboarding, offboarding, HR coordination, People Operations, or a related discipline.
• Experience managing onboarding and offboarding processes involving multiple stakeholders.
• Preferred experience in legal, professional services, or fast-growing multi-state organizations.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe, Zoom, and experience with HRIS or onboarding systems and electronic personnel records.
• Strong organizational skills with a keen attention to detail and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication capabilities.

Core Skills and Competencies

• Professional and effective communication with employees, management, leadership, and external partners.
• Self-motivated and proactive approach to work while juggling multiple responsibilities.
• Reliable, detail-oriented, organized, and committed to follow-through.
• Customer service focused with the ability to foster positive onboarding and offboarding experiences.
• Maintains confidentiality and discretion with sensitive employee data.
• Strong problem-solving skills to identify process gaps and suggest actionable improvements.
• Adaptability to shifting work priorities and business needs.
• Ability to perform under pressure while maintaining accuracy and professionalism.
• Comfort with extensive computer use and sitting periods, including operating office equipment.
• Ability to occasionally lift and handle office materials up to 10 pounds.
• Willingness to work occasional evenings or flexible hours to support time-sensitive operational needs.

Additional Information and Benefits

This position is remote-first, requiring employees to have a home workspace with reliable internet and appropriate equipment during standard business hours.

Compliance and Accommodation: Candidates must be able to perform the duties with or without reasonable accommodations. Accommodation requests should be addressed to the Director of People Operations beforehand.

Compensation: Salary range for California and Washington is approximately $36 to $43.27 per hour, variable based on experience, location, and other relevant factors.

Benefits: Comprehensive offerings include health insurance, HSA/FSA options, short- and long-term disability, dental and vision coverage, life insurance, 401(k), paid vacation and sick leave, and an employee assistance program. Additional voluntary benefits include accident, life, disability, critical illness, long-term care, and pet insurance. Some locations may offer commuting and transit benefits.

Equal Opportunity: We consider qualified applicants regardless of arrest or conviction records, race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or other protected characteristics.