People and Culture Specialist - Onboarding and Offboarding

About the Role

Modern Family Law is a boutique legal practice focused on Family Law, seeking a dedicated, innovative, and organized People and Culture Specialist to lead its onboarding and offboarding procedures. This fully remote role involves critical coordination across multiple departments to ensure a seamless and professional employee lifecycle experience within our expanding multi-state organization.

Key Responsibilities

• Managing the entire onboarding journey for new hires from accepting an offer through the first 90 days.
• Acting as the main point of contact to facilitate a smooth and welcoming orientation for new employees.
• Organizing onboarding schedules, orientations, documentation, and first-day logistics across various teams.
• Collaborating with Learning & Development, IT, Operations, Payroll, and leadership to guarantee readiness for new hires, including equipment and system access.
• Overseeing offboarding protocols from notification to separation, managing related documents, revoking system permissions, and coordinating return of equipment.
• Carrying out exit and stay interviews, monitoring data to detect trends, and contributing to process enhancements.
• Creating, updating, and refining Standard Operating Procedures (SOPs), workflows, documentation, and tracking tools for onboarding and offboarding.
• Maintaining accurate and organized records and reports related to employee transitions.
• Identifying process inefficiencies and proposing actionable improvements to bolster organizational effectiveness.
• Supporting internal employee transitions and cultural initiatives with proper documentation and coordination.
• Developing training resources and materials related to onboarding processes.
• Collaborating closely with People & Culture leadership and cross-functional teams to implement consistent staff transition practices.
• Exercising prudent judgment managing routine and complex matters in onboarding and offboarding, including policy interpretation and risk assessment.
• Upholding confidentiality and discretion when handling sensitive employee data.
• Perform additional related duties as required to support organizational goals.

Candidate Requirements and Qualifications

• Reliable home-based work setup with internet connectivity that supports standard business-hour productivity.
• Minimum of a high school diploma or equivalent credential.
• At least four years' experience in onboarding, offboarding, employee relations, People Operations, HR coordination, or comparable roles.
• Preferably holding a bachelor's degree in Business, Human Resources, Psychology, Humanities, or related disciplines.
• Proven track record managing multi-stakeholder onboarding and offboarding activities.
• Experience within a legal, professional services, or fast-growing multi-state context is advantageous.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, Zoom, and familiar with HRIS platforms or digital personnel management systems.
• Exceptional attention to detail, organizational skills, and follow-up capabilities.
• Adept at handling multiple tasks, deadlines, and cross-department collaboration in dynamic environments.
• Excellent verbal and written communication proficiency.

Skills and Competencies

• Professional communication and effective interaction with employees, managers, leadership, attorneys, and partners.
• Self-driven and capable of independently managing priorities and deadlines.
• Strong organization and reliability with thorough follow-through on tasks.
• Customer-focused approach fostering positive onboarding and offboarding experiences.
• Maintains confidentiality and discretion concerning sensitive information.
• Analytical ability to identify gaps and suggest practical improvements.
• Adaptability to shifting priorities and business demands.
• Resilience in managing pressure while preserving accuracy and professionalism.
• Comfort with prolonged computer use and standard office equipment operation.
• Physical capability to occasionally lift or move items up to 10 pounds.
• Flexibility to work occasional evenings or adjust hours for timely onboarding/offboarding needs.

Compensation and Benefits

The hourly pay range for this position is approximately between $31 and $38, varying by location and experience. A comprehensive benefits package is offered, including health insurance, options for HSA/FSA, disability coverage, dental and vision insurance, life insurance, 401(k) plan, paid vacation and sick leave, and access to an employee assistance program. Additional voluntary benefits such as accident, critical illness, long-term care, disability insurance, and pet insurance may be available, alongside commuter and transit plans in certain regions.

Additional Information

Applicants must be able to fulfill job duties with or without reasonable accommodation as per ADA guidelines. Requests for accommodations should be directed to the Director of People Operations. The firm embraces diversity and equal opportunity, welcoming candidates regardless of race, religion, gender identity, age, disability, veteran status, or other protected characteristics.