People and Culture Operations Specialist

About Kami

Kami is a dynamic organization driven by creativity and passion, providing innovative digital classroom solutions to over 70 million users globally. With more than 170 team members worldwide, Kami's growth trajectory is impressive, offering an exciting environment where you can contribute meaningfully while developing your career.

Role Overview

The People & Culture Operations Specialist is vital for delivering efficient administrative and support services within the People & Culture department. This role ensures smooth daily HR operations and fosters a supportive, positive workplace atmosphere.

Key Responsibilities

• Manage employee records both digitally and physically with accuracy and confidentiality.
• Ensure compliance of all documentation with applicable laws and regulations.
• Guide and support the implementation of P&C operational procedures and initiatives.
• Coordinate new employee onboarding by preparing orientation resources, scheduling induction activities, and managing necessary paperwork.
• Promote employee engagement through welfare programs and team-building efforts.
• Analyze employee experience data including survey feedback to enhance workplace culture.
• Maintain thorough knowledge of HR laws in the US and UK, facilitating policy communication and guidance.
• Collaborate with stakeholders to understand needs, provide clear resolutions, and enhance employee experiences.
• Assist in employee relations by scheduling, documenting, and supporting investigative processes when necessary.
• Generate and analyze HR reports such as headcount and turnover metrics for informed decision-making.
• Identify opportunities to improve HR procedures, workflows, and knowledge content continuously.
• Lead P&C projects end-to-end, including requirements gathering, risk management, stakeholder communication, and successful execution.

Candidate Profile

• Minimum of 4 years’ experience in People & Culture, HR, or Operations.
• Beneficial to have familiarity with UK employment laws.
• Experience working within a centralized, global People & Culture team environment.
• Proficient in HRIS systems and Google Workspace applications.
• Strong organizational and time management capabilities with focus on priorities and deadlines.
• Meticulous attention to detail and accuracy in work.
• Excellent communication skills, both verbal and written.
• Ability to maintain confidentiality with professionalism and discretion.
• Self-driven, proactive approach with a strong commitment to quality work.
• Flexibility to occasionally work outside standard hours to support global needs.

Why Join Kami?

• Work at a mission-driven, people-first company impacting millions of students and educators worldwide.
• Collaborate with a diverse and highly skilled team including startup veterans and top-tier tech professionals.
• Access continual learning with subsidies for courses, certifications, conferences, and free offerings from platforms like Udemy.
• Contribute to transforming education globally through one of the fastest-growing EdTech platforms used in 175 countries by 70 million users.