People and Culture Coordinator

About Four Seasons

Four Seasons thrives through the dedication of its people, a collective committed to self-improvement and mutual respect. Worldwide, team members create exceptional experiences for guests, residents, and partners by delivering luxury infused with genuine care. We believe the best way to enable outstanding guest service is by fostering an excellent employee experience and cultivating a strong company culture.

We value recognizing familiar faces, warmly welcoming newcomers, and treating everyone as we wish to be treated. Whether working, staying, living, or exploring with us, our mission is to create lasting impressions. This purpose is rooted in our belief that life is enriched by genuine connection to people and the world.

Location

Set in a vibrant urban waterfront community, Four Seasons Hotel Abu Dhabi at Al Maryah Island offers spacious, light-filled accommodations with stunning city skyline and Arabian Gulf views. Situated in an advanced 34-story glass tower on Abu Dhabi's premier business and lifestyle island, it blends urban elegance with understated luxury across 200 rooms and suites. Six innovative restaurants and lounges provide premier venues for stylish gatherings, all complemented by thoughtful Four Seasons service tailored to each guest’s unique needs.

Role Overview

The People and Culture Coordinator represents the People and Culture department by delivering effective administrative support and managing daily operations efficiently, courteously, and professionally.

Key Responsibilities

• Manage telephone communications and messages for the People and Culture department, upholding Four Seasons’ standards.
• Efficiently type various correspondences including proposals, contracts, and forms.
• Proofread all documents prior to managerial approval.
• Adapt to new computer methods and assist colleagues in system upkeep.
• Handle bulk correspondence and special mailings.
• Maintain and organize reader files and employee files following established procedures.
• Ensure timely distribution of employee information to relevant departments.
• Notify the Director if assigned tasks cannot be completed within 24 hours.
• Maintain a positive, helpful attitude toward clients and staff.
• Provide coverage during absences of senior People and Culture team members.
• Manage the department’s email inbox when required.
• Keep the office environment neat and organized according to standards.
• Assist in preparing reports for leadership and finance departments.
• Manage procurement of supplies through appropriate channels.
• Participate in scheduled meetings as requested.
• Adhere to punctuality and payroll guidelines.
• Prepare new hire documentation and welcome packs.
• Arrange medical appointments and manage medical insurance for new and existing employees and dependents.
• Assist with People and Culture payroll maintenance.
• Operate computer applications including word processors, spreadsheets, and systems like Bayan and Workday.
• Coordinate flight bookings for colleagues and dependents.
• Maintain employment files and records meticulously in both physical and digital formats.
• Organize and maintain cleanliness in employee common areas such as entrances, locker rooms, lounges, notice boards, and designated areas.
• Foster positive relationships across departments following The Golden Rule.
• Respond flexibly to shifts in business needs, including redeployment when necessary.
• Design and participate in compensation surveys to analyze and recommend salary scales.
• Lead and support wellness and recognition programs, including employee awards and social events.
• Build trust with employees by being visible and attentive to their morale.
• Address employee feedback constructively and promptly.
• Demonstrate proficiency with People & Culture information systems.
• Perform additional tasks assigned by senior People and Culture management.

Occupational Safety and Health Responsibilities

• Comply fully with hotel OSH policies, procedures, and management measures for employee safety.
• Report hazards, unsafe conditions, incidents, and near misses promptly.
• Engage in OSH-related communication and training activities, including safety inductions and toolbox talks.
• Maintain tools and equipment in safe condition and report defects immediately.
• Adhere to safety signage and instructions at all times.
• Understand the risks associated with assigned tasks and necessary safety arrangements.

Qualifications and Experience

• At least one year of experience in People & Culture coordination or administration within hotel operations, preferably in luxury hospitality or service sectors.
• Proficient in English with strong verbal and written communication abilities.

Compensation and Benefits

• Competitive pay and comprehensive benefits package.
• Opportunities for professional development and training.
• Complimentary accommodation at other Four Seasons properties.
• Free dry cleaning for employee uniforms.
• Provided employee meals.
• Additional perks and benefits.

Work Schedule

This is a full-time position requiring regular attendance.