Payroll Specialist - Singapore

About Strada

At Strada, we believe in creating limitless opportunities for growth and impact. We specialize in simplifying international workforce management through cloud-based technology solutions across over 180 countries, empowering organizations and their people to excel.

Role Overview: Payroll Specialist - Singapore

As a Payroll Specialist based in Singapore, you will play a vital role in supporting client engagement, ensuring accurate payroll delivery, and maintaining compliance with legislative requirements. You will collaborate with various teams to facilitate implementations, support operational excellence, and contribute to continuous improvement programs.

Key Accountabilities

• Assist managers with timely and accurate client communications.
• Support implementations and go-live activities effectively.
• Provide daily functional support for successful payroll processing.
• Maintain Client Solution workbooks and process documentation.
• Ensure testing of system maintenance and adhere to work instruction updates.
• Review Statements of Work to confirm suitability before client sharing.
• Address and escalate technical and functional issues appropriately.
• Collaborate with operations, transformation, and product teams to drive automation and improvements.
• Manage legislative change roadmaps and ensure team competency.
• Support year-end processes and manage sensitive information with confidentiality.
• Identify upselling opportunities and assist in resolving client escalations.
• Coach and upskill team members through training activities.
• Comply with security standards and accurate time recording.
• Participate in team activities and promptly report operational issues.
• Build positive relationships across business units and stay informed of company communications.

Performance Metrics

• Compliance with security and regulatory procedures.
• Achieving 100% customer SLA adherence.
• Maintaining high-quality service standards.
• Adoption of innovation initiatives and continuous improvement.
• Reducing client escalations through knowledge sharing.
• Demonstrating professionalism and responsible conduct.

Qualifications & Experience

• Degree in Accounting, Human Resources, Business Administration, or related discipline, or equivalent experience.
• 3 to 4 years of hands-on experience managing Singapore payroll in HR consulting, outsourcing, or corporate environments.
• In-depth understanding of payroll processes, legislation, and integration points with third-party providers, tax compliance, benefits, and timekeeping.
• Prior experience with HRIS systems such as Workday, SAP, or PeopleSoft is advantageous.
• Relevant payroll certifications are preferred.

Skills & Attributes

• Strong knowledge of payroll compliance and risk mitigation.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Detail-oriented with excellent verbal and written communication skills.
• Self-driven with a willingness to learn and adapt in a fast-paced, global work environment.
• Capable of both independent work and team collaboration while adhering to policies and procedures.

Company Values

• Proactively anticipate and meet customer needs to foster growth.
• Take ownership to deliver excellent outcomes consistently.
• Embrace smarter work methods by accelerating change and productivity.
• Empower colleagues through collaboration and problem-solving.
• Care deeply about work impact and colleague well-being.

Employee Benefits and Commitments

Strada provides comprehensive support including health coverage, wellbeing initiatives, various forms of paid leave, retirement plans, and opportunities for ongoing learning and development.

Employment offers are contingent upon satisfactory background checks relevant to the position and location.

Diversity and Inclusion

Strada is committed to cultivating an inclusive workplace where everyone feels respected and valued. We actively promote equal opportunities and provide reasonable accommodations for disabilities and religious practices.

Work Authorization

Candidates must have valid current and future work authorization to work in Singapore without visa sponsorship.

Additional Information

Strada reserves the right to modify job responsibilities or reassign duties as needed, including assignments to subsidiaries or partners.