Payments - CEEMEA Core Cash Payments Product Manager - Associate

Role overview

This role sits within the Payments Product Management group, which shapes, builds, and commercializes payment solutions for global clients. The CEEMEA Core Cash Payments Product Manager will help drive the product agenda across CEEMEA markets for corporate and financial institutions, with a strong focus on customer value, profitable growth, and reliable product delivery.

What you will do

In this position, you will contribute across the full product lifecycle, from shaping ideas and launching new offerings to gathering feedback and improving the client experience. You will serve as the customer advocate for core cash payments, work with cross-functional partners, and help ensure products are scalable, resilient, and stable.

• Partner with Sales, Service, Treasury, Operations, Technology, Risk, Compliance, and Legal teams.
• Take ownership of product financial performance, including planning, analysis, and delivery against revenue and cost targets.
• Set and execute the Core Cash Payments strategy with an emphasis on innovation, lower risk, cost efficiency, and stronger profitability.
• Act as the go-to specialist for core cash payments across CEEMEA countries.
• Maintain end-to-end accountability for payment processing and execution.
• Contribute to the industry through participation in working groups and similar forums.
• Bring strategic thinking into the product roadmap, client conversations, and market positioning.
• Work with internal and external stakeholders to create, refine, and roll out globally aligned solutions and enhancements.
• Prepare and deliver internal learning materials and client-facing presentations.
• Track legal-entity-level risks and external changes, then develop mitigation and opportunity plans.
• Identify product risks and lead initiatives to reduce or remove them.

Required background and capabilities

The ideal candidate brings practical product or solution design experience, a collaborative style, and a strong commercial mindset. Experience in financial services and payments is important, along with the ability to influence stakeholders and execute plans effectively.

• Practical experience designing and implementing solutions for clients or internal process improvement, including roadmap creation and delivery timelines.
• Ability to solve complex problems creatively and develop differentiated solutions.
• Prior exposure to or collaboration with Sales, Service, Operations, and Technology teams.
• Self-driven approach with a willingness to take initiative and move work forward.
• Commercially minded with strategic thinking and leadership perspective.
• Background in financial services and the payments sector.
• Proven experience managing risk.
• Strong communication, presentation, persuasion, and relationship-building skills.
• Comfort using Excel, PowerPoint, Word, and Tableau.

About the organization

J.P. Morgan is a major global financial services firm serving corporations, governments, high-net-worth individuals, and institutional investors. The business emphasizes long-term client relationships and a disciplined, high-quality approach to service.

The firm also promotes a diverse and inclusive workplace and provides reasonable accommodations for applicants and employees with religious practices, beliefs, mental health needs, or physical disabilities, where required.

About the team

The Commercial & Investment Bank is a global franchise spanning banking, markets, securities services, and payments. It works with corporations, governments, and institutions in more than 100 countries, offering advice, capital raising, risk management, and liquidity solutions.