- Experience
- Any
- Salary
- USD 18 – USD 18 / hour
- Openings
- 1
- Posted
- 11 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About SKIMS
SKIMS is an innovative brand transforming underwear, loungewear, and shapewear industries. Known for setting new trends and driving pop-culture influence, SKIMS delivers game-changing products with a focus on customer experience.
Role Overview
The Team Member role focuses on bringing the SKIMS brand to life within the store by creating a warm and positive atmosphere for customers. This position requires passion for customer service, product knowledge, and teamwork to ensure each visitor receives a personalized and elevated shopping experience reflecting the brand's mission and values.
Responsibilities
- Welcome customers with sincere, warm, and professional interactions to foster an inclusive and attentive environment.
- Master product details including stories, sizing, and fit to confidently assist customers in making informed choices, building loyalty.
- Maintain a polished and professional demeanor using refined communication and body language, even during high-traffic periods.
- Keep the retail floor clean, organized, and stocked promptly while prioritizing customer experience and operational efficiency.
- Utilize company tools and collaborate with team members to manage changes or challenges calmly and efficiently.
- Adapt flexibly to different store zones when necessary, embracing feedback and coaching to support continuous personal development.
- Show curiosity by asking questions and seeking ways to enhance work performance daily.
- Bring a positive, goal-oriented energy to each shift, focusing on meeting store targets and enhancing customer experience.
- Uphold high standards of consistency, accountability, and excellence to contribute to a performance-focused culture.
- Engage in open, respectful communication that fosters a supportive team environment encouraging initiative and collaboration.
- Celebrate diversity among customers and colleagues, advocating for inclusivity and a shared passion for SKIMS products.
Requirements
- Availability for weekdays and weekends, including at least 14 hours across Saturday and Sunday with one closing shift on the weekend.
- Willingness to work a minimum of three closing shifts.
- Must be 18 years or older to apply.
- Strong enthusiasm for helping customers and delivering excellent service.
- Ability to perform efficiently in a fast-paced, high-end retail setting while maintaining professionalism.
- Excellent communication skills with a proactive and solution-oriented mindset.
- Openness to learning, feedback, and taking on new responsibilities.
- Previous experience in retail, hospitality, or related service fields is beneficial but not mandatory.
- Genuine interest in SKIMS' brand, products, and values.
- Physical capability to stand and be active throughout the entire scheduled shift, including moving about all store areas.
- Ability to bend, reach, stretch, and lift items up to 40 pounds regularly during the shift.
- Preference that applicants are not seeking influencer-like roles.
Benefits & Rewards
- Competitive hourly wage of $18.00.
- Employee discount on products.
- Paid sick leave.
- Access to mental health resources supporting employee well-being.
- Opportunity to work with a passionate, inclusive, and customer-centric team focused on innovation.
- Hands-on exposure to superior product knowledge, customer service, and operational training.
Additional Information
SKIMS is committed to cultivating a workplace where everyone feels valued and respected, encouraging diverse perspectives to promote creativity and team success. The environment fosters collaboration, mutual support, and a shared pursuit of excellence.