Part-time Host / Receptionist - Manchester One - 6 Month FTC

About the role

Bruntwood is looking for a part-time Host / Receptionist to join the Manchester One site in Manchester city centre. This is a temporary fixed-term role for 6 months, created to help the team during lift renovations. The working pattern is Monday to Friday, 20 hours per week, from 10:00 to 14:00.

The Host is a key front-of-house presence and acts as the first person customers, tenants, and visitors meet. The role suits someone who enjoys speaking with people, forming strong working relationships, and creating a welcoming experience. Candidates with hospitality, retail, or cabin crew backgrounds are especially encouraged because the role calls for a naturally personable approach.

Responsibilities

• Create a consistently positive experience for everyone using the building.
• Develop and maintain professional, long-term relationships with customers.
• Serve as the initial point of contact for customers and visitors.
• Help organise and support events and meetings held in the building.
• Arrange new customer viewings as part of the sales process.
• Oversee meeting rooms, co-working areas, lounges, and other shared spaces, keeping them presentable and supporting food and beverage service where needed.
• Balance desk-based duties with time spent engaging directly with customers.
• Gather customer insights and keep internal systems updated to assist sales and retention activity.
• Collaborate with colleagues, managers, and other Bruntwood departments.
• Act as a positive example and encourage wellbeing in the workplace.
• Contribute to continuous improvement by simplifying processes, saving time, and adding value for customers.
• Bring energy, drive, and initiative to support colleagues and deliver strong service.

Requirements

• A proactive, positive attitude and the ability to handle a fast-moving, evolving environment.
• Strong curiosity, attention to detail, and a willingness to go beyond expectations for customers.
• Previous administrative experience, including handling a daily enquiries mailbox.
• Excellent communication skills and a confident, people-focused manner.
• Background in hospitality, retail, or another service-led sector.
• The ability to maintain energy and positivity throughout the working day.

Perks and benefits

• Work with a friendly, experienced, and enthusiastic team.
• Play a part in shaping the company’s growth and direction.
• Enjoy a varied role with new challenges and opportunities to learn.
• Career progression opportunities within a growing business.
• 28 days’ holiday plus your birthday off, with the option to buy and sell holidays.
• 24 hours of volunteer time each year.
• Opportunity to take a sabbatical of up to 12 months after five years of service.
• Healthcare cash plan with the option of private healthcare cover.
• Life assurance.
• Up to 8% matched pension contribution.
• Retail discounts and cashback.
• Enhanced maternity and shared parental leave with 26 weeks fully paid.
• Interest-free learning loans to support skill development.

Additional information

Bruntwood describes itself as a commercial property specialist working across the UK, focused on creating thriving cities through office, coworking, retail, and lab spaces. The organisation owns, develops, manages, and maintains properties across England and places strong value on inclusive hiring that reflects the communities it serves.

The company also supports charitable work through the Oglesby Charitable Trust, which has donated more than £25 million since 2001 to causes in arts and culture, education, the environment, medical research, and social and health inequality.

Bruntwood welcomes applicants from diverse backgrounds and aims to make the interview process inclusive. Reasonable adjustments can be discussed if needed and should be mentioned in the application. The team aims to respond within a week, and successful candidates will go through a one-stage interview process that includes seeing the role in action and asking questions to assess fit.

There is no salary figure stated in the source, and the role is described as part-time onsite in Manchester, England.