Part-Time Food & Beverage Assistant

Role Overview

The Metropole Hotel Cork is looking for a part-time Food & Beverage Assistant to support the bar and restaurant team at the MacCurtain Street property in Cork. This is a guest-facing position suited to someone who enjoys working closely with visitors, thrives in a busy atmosphere, and contributes positively within a close-knit team.

Key Duties

• Arrive on time and in the correct uniform for each shift.
• Keep the working area and still room orderly and clean.
• Lay tables according to the required setup.
• Help manage linen stock levels.
• Prepare mise-en-place for the next shift.
• Make sure service stations are ready, cleaned, and fully stocked.
• Prepare the work area for the following shift.
• Take orders, process bills, and complete end-of-shift cashing up.
• Work across the restaurant, bar, meeting rooms, or banqueting areas as needed.
• Serve food and beverages during functions in line with group standards.
• Keep the restaurant, bar, meeting rooms, and banqueting spaces clean at all times.
• Follow hygiene rules and food safety practices strictly.
• Check cash floats accurately and report any discrepancies.
• Dispense and serve drinks and food efficiently where required.
• Communicate the hotel’s services and facilities to guests when needed.
• Handle guest complaints professionally and escalate them to management.
• Make sure guest needs and expectations are met.
• Maintain high standards of personal grooming and hygiene.
• Act responsibly to protect the health and safety of yourself, colleagues, guests, and others on site.
• Participate in fire drills and follow all safety procedures.
• Report accidents or damage and take action where possible.
• Attend monthly department staff meetings.
• Take part in training sessions as directed by management.
• Perform other reasonable duties assigned by management.
• Keep fire doors closed and fire exits/routes clear at all times.
• Follow company policies relating to fire safety, health and safety, hygiene, food hygiene, customer care, and security.
• Read, understand, and comply with the responsibilities set out in the Health & Safety Statement.

Candidate Profile

The ideal applicant will bring a warm and positive attitude, a genuine interest in guest care, and the ability to work well as part of a team. The employer also welcomes candidates who can use their own initiative when required. Previous experience is an advantage, but it is not mandatory.

Benefits

• Competitive pay
• Relocation support
• Company pension scheme
• Death-in-service cover
• Employee referral bonus
• Discounts for friends and family across the restaurants
• Special room rates in the hotel accommodation
• Paid internal and external training days
• Access to trained mental health first aiders
• Team social and wellbeing events
• Annual awards, service recognition, and monthly team member of the month
• Meals provided on duty
• Help with Leap Cards