- Experience
- Any
- Salary
- AUD 120,696 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Electrical Practitioner Licence / Advanced Diploma of ESI – Power Systems or equivalent practical experience
- Eligibility
- Applicants must be Australian citizens, permanent residents, or hold a valid visa that permits them to meet the role requirements. Pre-employment checks will apply upon successful selection.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Join TasNetworks as an Outage Coordinator and play an essential part in maintaining dependable service and enhancing customer satisfaction through effective management of network outages within the Electrical Services team. This role is based in Cambridge, Tasmania, and offers a base salary starting at $120,696 per year plus superannuation benefits.
Your key duties will include validating network outage requests to maximize operational efficiency and reduce disruptions to customers. You will be responsible for clear and timely communications to customers impacted by scheduled outages while ensuring compliance with relevant regulations. You will regularly engage with internal and external stakeholders, lead customer notifications on outages, manage Network Access Order (NAO) submissions, evaluate and improve outage processes, and handle incident responses aligned with TasNetworks' systems and protocols.
About You
Successful candidates will possess an Electrical Practitioner’s Licence and/or an Advanced Diploma in Electrical Supply Industry – Power Systems, or have considerable practical industry experience along with demonstrated skills in outage management or network operations. Strong verbal and written communication abilities are crucial for this role, as you will need to convey complex technical information effectively to a variety of audiences.
Required Skills and Experience
- Proficiency in SAP and Microsoft Office applications, particularly Word and Excel, with strong data analysis capabilities to inform decisions and optimize processes.
- Excellent communication skills, both written and interpersonal, facilitating effective collaboration with diverse stakeholder groups.
- A commitment to continuous improvement by identifying efficiencies and supporting the implementation of enhanced operational procedures.
- Demonstrated ability to achieve outcomes in fast-paced conditions while maintaining rigorous standards of safety, regulatory compliance, customer service, and operational excellence.
Benefits and Culture
This permanent full-time role based at the Cambridge office includes an attractive salary and benefits package. TasNetworks fosters a safe and supportive workplace culture emphasizing safety and the well-being of employees and communities. Benefits include:
- Robust professional development supported by a modern Organisational Development team.
- Flexible working arrangements truly valued by the organisation.
- Electricity discounts of 16.66% after the probation period.
- Paid volunteer leave to encourage community involvement.
- Complimentary onsite parking and gym facilities with an annual health and wellness rebate.
- Personalized career growth opportunities supported by all necessary work equipment.
Additional Information
The role is expected to commence on or after August 31, 2026. TasNetworks is an Equal Opportunity Employer welcoming applications from all community members, including Indigenous Australians, people from culturally and linguistically diverse backgrounds, and mature individuals. Eligibility requires Australian citizenship, permanent residency, or a valid visa permitting work in this capacity. Successful candidates will be subject to standard pre-employment checks.
About TasNetworks
TasNetworks is dedicated to powering a sustainable future by providing secure, affordable electric transmission and distribution across Tasmania. Serving about 300,000 customers statewide, the company focuses on customer-first service, safety, diversity, and innovation. The role offers the chance to live and work in Hobart, a scenic city rich in culture and surrounded by world heritage wilderness.