Operational Support Grade (OSG) - HMP Guys Marsh

Role overview

HM Prison and Probation Service is hiring an Operational Support Grade for HMP Guys Marsh in Blandford Forum, England, United Kingdom. This is a busy, hands-on position that helps the prison operate smoothly and securely every day.

The role mixes desk-based duties with physically active work. You may be involved in security checks and gate searches, handling deliveries, overseeing visitors, watching phone activity and CCTV, and moving around the prison grounds to escort vehicles. The job is varied and requires someone comfortable with both administrative and practical tasks.

What the role involves

You will contribute to the safe and efficient running of the prison by supporting a wide range of operational tasks. The position is part of a collaborative team and is designed for someone who can stay composed, use sound judgement, and work well with others.

Shift work is part of the role, including weekend and night shifts.

What kind of person fits this job

No formal qualifications are needed. The employer is looking for someone who communicates well, remains calm in high-pressure situations, and brings common sense and good decision-making to a fast-moving environment. Being a strong team player is especially important.

Although contact with prisoners is limited compared with prison officer roles, you may still have occasional interaction depending on the prison setting.

Career development

This position can build useful knowledge of prison operations and may open the door to other roles within the prison service. It can also support progression opportunities, including the chance to apply for the OSG to Prison Officer conversion scheme.

Training and support

Employees receive training along with opportunities to grow and progress in their careers.

Pay and benefits

The advertised salary is £29,432.

• 25 days of annual leave when you start, increasing to 30 days after 10 years of service, calculated pro rata
• 9 bank, public and privilege holidays
• Access to a paid Level 2 apprenticeship in customer service
• Eligibility for the Civil Service pension scheme
• Season ticket loans
• Retail discounts
• Employee Assistance Programme
• Cycle to Work scheme

Additional information

This is an extraordinary role focused on supporting public protection and the important work carried out in prisons each day. If you are interested in a varied job with responsibility, teamwork, and opportunities to learn, you are encouraged to apply.