Operational Services Officer (Housekeeping)

About the service

Central Queensland Mental Health Alcohol and Other Drugs Service supports people and communities across Rockhampton, the Capricorn Coast, Gladstone, Central Highlands and Banana. The service assists a population of more than 250,000 and works with people facing complex and often vulnerable circumstances. Care is delivered in inpatient, community and residential environments with a strong focus on compassion and recovery.

The Adult Community Service Team works with adults who live with severe and ongoing mental illness. The team provides assessment, case management, therapeutic support and coordinated care in both community settings and people’s homes. By partnering with inpatient teams, acute care services and community stakeholders, the team helps reduce the effects of mental illness and supports recovery and daily-life outcomes.

Role overview

This position is responsible for maintaining a clean, safe and comfortable environment across Mental Health, Alcohol and Other Drugs facilities. The role supports the wellbeing, dignity and safety of consumers, staff and visitors through reliable housekeeping and cleaning work.

Key duties

• Carry out housekeeping and cleaning tasks to a high standard across relevant facilities.
• Keep consumer areas, staff spaces and shared areas clean in line with Queensland Health expectations and infection prevention standards.
• Handle waste collection, removal and disposal safely and efficiently while following workplace health and safety practices.
• Use cleaning tools, chemicals and personal protective equipment appropriately to maintain a hygienic workplace.
• Work cooperatively with colleagues and consumers in a respectful, professional manner that supports comfort and dignity in a vulnerable care environment.

What you will bring

You should be someone who is comfortable working on your own, can juggle multiple tasks, and can complete work within set timeframes. Experience in housekeeping, cleaning or waste management is helpful, though motivated applicants who are ready to learn will also be considered. You will also need strong communication and teamwork skills, together with a commitment to cleanliness, safety and policy compliance.

Pay and benefits

The role offers an hourly rate of $40.22 to $42.91, which includes 25% casual loading, along with an employer superannuation contribution of 12.75%.

Additional benefits include ongoing professional development and education opportunities, flexible work-life balance and variety, access to an Employee Assistance Program, and Fitness Passport.

Health and vaccination requirements

Employment is conditional on the successful applicant being vaccinated against the vaccine preventable diseases listed in the role description, and remaining vaccinated for the duration of employment.

Application requirements

Applicants are asked to provide a current CV or resume that includes referees, a cover letter of one to two pages explaining how their experience, skills and values align with the role’s responsibilities and expectations, and any extra forms or supporting evidence specified in the role description.

Further information

Inclusive workplace practices are valued, with a commitment to promoting human rights and diversity across the Queensland public sector.

Accepted file formats are Microsoft Word (.doc) and PDF, with each file limited to a maximum size of 2MB.

For assistance, contact Recruitment.CentralQueensland@health.qld.gov.au and quote the Job Ad Reference RK6F686469.

Applications close on Thursday, 16 July 2026.