Office Administrator - Maternity Cover

About Plumbing & Gas Solutions Ltd

Plumbing & Gas Solutions Ltd is a reputable commercial plumbing and heating contractor accredited by Constructionline and CHAS, located in Milton Keynes. The company offers tailored services in gas, water, air conditioning, oil, LPG, and electrical systems, serving clients primarily within a 30-mile radius covering Milton Keynes, Northamptonshire, Bedfordshire, and Buckinghamshire. Services range from commercial and domestic plumbing and gas work, boiler repairs and servicing, plant room upgrades, LPG and oil installations, power flushing, to servicing gas fires, water heaters, and accessible public restroom facilities. The company prides itself on quality, reliability, and prioritizing customer satisfaction.

Position Overview

We are seeking an organised and motivated Office Administrator for a maternity cover role starting September 2026 for an anticipated duration of approximately one year. This position is based in our Milton Keynes office and offers full-time or part-time hours, Monday to Friday, with potential flexibility suitable for candidates looking to work school-friendly hours. The role supports the smooth operation of the office and assists various teams within the business.

Key Duties

• Managing telephone communications and responding to emails promptly
• Updating client and job information accurately within the CRM system
• Creating and maintaining necessary documents, records, and spreadsheets
• Assisting with scheduling and coordination of work assignments
• Communicating effectively with customers, engineers, suppliers, and colleagues
• Providing general administrative support as required
• Helping team members with various ad hoc administrative tasks
• Ensuring all information is precise, well-organized, and current

Candidate Profile

• Highly organised with the ability to manage multiple tasks simultaneously
• Excellent verbal and written communication abilities
• Confident interacting with customers and team members
• Quick learner for new software systems and processes
• Experience using CRM or other business management systems preferred
• Proficient with Microsoft Office suite including Outlook, Word, and Excel
• Strong attention to detail
• Reliable, proactive, and self-motivated
• Enjoys collaborating within a supportive and successful team environment
• Maintains professionalism and calmness in a busy workplace

While previous administrative or customer service experience is advantageous, a positive attitude, eagerness to learn, and teamwork skills are equally valued.

Benefits and Working Conditions

• Welcoming and supportive workplace environment
• Opportunity to join a well-established and expanding local company
• Flexible working hours available including part-time and full-time options
• Potential accommodation for school-hour working patterns
• Standard Monday to Friday work schedule
• Training provided on company-specific systems and processes
• Competitive salary based on experience and agreed working hours