Notrufzentrale (m/w/d) – Quereinsteiger willkommen!

About the Role

Are you looking for a meaningful career where you can help people in critical moments? Do you maintain calm under pressure, focus intently, and enjoy making responsible decisions? Join our team in the emergency call center as an operator to assist with receiving, handling, and coordinating emergency calls and service requests.

Key Responsibilities

• Receive and process incoming emergency calls promptly and efficiently.
• Coordinate deployment of emergency responders and technical services.
• Accurately document incidents and actions taken.
• Communicate effectively with clients, authorities, and operational personnel.
• Monitor alarm and security systems continuously.

Compensation

Hourly wage ranges between 18 and 25 Euros, depending on qualifications and specific area of assignment.

Application Process

• Submit your CV or a brief message including your contact details and availability.
• If you lack the §34a permit, we provide guidance on relevant courses and examination dates to get you operational swiftly.
• A preliminary telephone or on-site meeting will be arranged to discuss the work location, schedules, and subsequent steps.
• Structured onboarding with practical training and support from experienced colleagues follows.
• Become part of the team with ongoing feedback and opportunities for further training.

Additional Information

Career changers are explicitly encouraged to apply. We support your qualification to become quickly job-ready.