Medical Secretary

Role overview

Mater Private Network is looking for a highly organised, compassionate, and proactive Medical Secretary to support the team on a fixed-term contract. In this role, you will be the main contact for patients and referrers, delivering a high-quality and supportive administrative service. You will help manage consultant clinics, improve patient flow, and keep the department running smoothly each day.

Patient relations and front-of-house

• Serve as the first point of contact for the clinic, handling patient calls, messages, and enquiries in a considerate and professional manner.
• Register patients, process referral letters, and arrange appointments, clinic visits, and procedures.

Clinic and practice administration

• Get clinics ready by checking that patient records, charts, referral documentation, and relevant test results are reviewed and available.
• Welcome patients, organise follow-up visits, monitor medical files, and oversee non-attendance procedures.
• Produce accurate and prompt medical typing for clinic correspondence, follow-up letters, and inpatient discharge summaries.

Financial and IT administration

• Handle clinic payments and patient invoices, including processing, receipting, and reconciliation.
• Use several IT systems every day; familiarity with the MediTech platform would be a strong advantage.
• Maintain accurate and secure records while safeguarding patient and staff confidentiality in accordance with hospital policy.

Team support

• Work closely with the wider administrative team and provide cover for phones, clinics, and leave arrangements when needed.

Candidate profile

• A solid level of education is required, such as Leaving Certificate or an equivalent qualification.
• Prior experience in a similar secretarial or administrative role in a healthcare or hospital environment is essential.
• Fast, accurate audio or dictation typing skills and a strong understanding of medical terminology are essential.
• Strong computer skills are needed, including confidence with MS Word, Excel, and Outlook, plus the ability to learn new hospital systems quickly.
• You should bring excellent interpersonal and telephone skills, along with an empathetic, patient-focused approach.
• The role suits someone who can juggle multiple priorities, stay composed in a busy setting, and work accurately under pressure.
• A discreet, professional attitude, initiative, and the ability to work well both independently and as part of a team are important.

Working conditions and offer

• This is a fixed-term, onsite position.
• The role includes a 37-hour working week with flexibility.
• A competitive salary will be provided based on experience.
• You will receive a generous annual leave package.
• The employer describes the workplace as dynamic and supportive.

Equal opportunity statement

Mater Private Network states that it is an equal opportunities employer.