Marketplace Moderator | Professional Services Team

About the Company

Fresha is an AI-driven operating system built for the beauty, wellness, and self-care sector. It powers businesses such as salons, barbers, spas, medspas, fitness studios, and health practices, while also helping consumers discover, reserve, and pay for services through its marketplace.

The platform is relied on by millions of users and businesses worldwide, with more than 140,000 businesses and 450,000 stylists and professionals using it across the globe. To date, the company has handled over 1 billion appointments. Headquartered in London, United Kingdom, Fresha operates 15 offices across North America, EMEA, and APAC.

Its all-in-one ecosystem supports booking management, point-of-sale, customer records, marketing automation, loyalty programs, inventory control, and team coordination, along with financial technology tools and marketplace integrations with major platforms including Instagram, Facebook, and Google.

Role Summary

Fresha is looking for a careful and proactive Marketplace Moderator to join the Professional Services Team in Riyadh. The position centers on working with partner businesses to capture strong visual content for their marketplace profiles, helping improve presentation, brand consistency, and profile quality.

Key Responsibilities

• Work with partner businesses to arrange and prepare photography visits based on their schedules and operational needs.
• Visit different partner sites to take high-quality images that reflect the atmosphere, services, and distinctive features of each business.
• Make sure all imagery follows brand standards and meets the quality expectations required for profile updates.
• Perform image editing and retouching to deliver a clean, professional final result.
• Handle the upload, organization, and updating of images on partner profiles until they are approved.
• Guide partners through the photo process, set clear expectations, and explain how stronger visual profiles can benefit their business.
• Keep accurate logs of visits, photo sessions, and uploads for reporting and internal tracking.
• Coordinate with internal stakeholders to ensure profile updates are completed on time and to resolve any image-related issues.

Required Skills and Experience

• Very strong attention to detail when selecting, capturing, and refining images.
• Good verbal and interpersonal communication for working with partners and internal teams.
• Ability to manage multiple locations, sessions, and deadlines at once.
• Valid driving license and access to a car, since travel is required.
• Hands-on experience with professional photography gear and editing tools.
• Willingness to travel and adjust working hours according to partner availability.
• Self-driven approach with the ability to work independently and manage time effectively.

Additional Information

Fresha promotes an inclusive workplace where people from all backgrounds are welcomed and supported. The company states that all applicants are considered fairly, without discrimination based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other legally protected characteristics applicable in the hiring location.

If you have accessibility needs for the interview process or after joining, you can request support.

The company also notes that artificial intelligence tools may be used during parts of recruitment, including application review, resume analysis, and consistency checks, but final hiring decisions are made by humans.

No salary, vacancy count, start date, or application deadline was specified in the source.