Junior Sales Specialist - Account Growth

About Fresha

Fresha is an AI-driven platform tailored for the global beauty, wellness, and self-care sectors, seamlessly connecting salons, barbershops, spas, medspas, fitness centers, and health providers. It serves millions of customers and businesses worldwide, supporting over 140,000 enterprises and 450,000 industry professionals, and has processed upwards of one billion appointments.

Headquartered in London with 15 offices worldwide spanning North America, EMEA, and APAC, Fresha enables consumers to discover, book, and pay for services through its marketplace. Meanwhile, businesses benefit from a unified platform offering appointment scheduling, point-of-sale, customer management, marketing automation, inventory tracking, and team oversight. The platform's integration with major tech players like Instagram, Facebook, and Google boosts partner revenue through online bookings and automated marketing tools.

Role Overview

We are seeking a dynamic Account Manager to join our expanding global team, reporting to the Account Manager Team Lead. This individual will foster strong relationships with partners and be responsible for driving the monetization of the Fresha platform. Success in this role requires autonomy, adaptability in a fast-paced environment, and a passion for making a tangible impact. Working onsite five days a week promotes collaboration and face-to-face teamwork.

Key Responsibilities

• Achieve targets related to monetization, partner retention, and revenue growth by actively engaging and educating partners about Fresha's value proposition.
• Analyze performance data to identify upselling opportunities and increase monetized revenue within existing accounts.
• Maintain strong partner relationships through regular online video meetings, ensuring a positive experience.
• Implement a consistent communication strategy to keep partners engaged and minimize churn.

Candidate Profile

• Fluency in Arabic is mandatory, along with strong English skills.
• Proven track record of managing commercial growth and large account bases, ideally within SaaS.
• Between 1 to 2 years of experience as a Sales Development Representative (SDR) and 1 to 2 years as a revenue-generating account manager.
• Motivated by commercial success, adaptable, and target-driven.
• Self-initiated and proactive in approach.
• Comfortable working in a rapidly evolving, high-energy environment.
• Experience in selling to small and medium-sized businesses (SMBs).
• Excellent communication, listening, and time management skills.
• Strong work ethic with a creative and problem-solving mindset.

Additional Information

Applicants are encouraged to submit a video introducing themselves, sharing their motivation, why they find Fresha appealing, and why they believe they are the ideal candidate, to expedite the recruitment process.

Our recruitment process involves three stages: an initial 30-minute video screening call with Talent Team, a 45-minute video interview with the Hiring Manager, and a 75-minute presentation-based interview with the Hiring Team. We strive to provide feedback within two weeks.

Inclusivity Commitment

Fresha is committed to fostering an inclusive and diverse workplace where all individuals feel empowered to contribute fully. We provide equal employment opportunities without discrimination based on protected characteristics and support accessibility needs throughout the hiring process and employment.