Marketing & Communications Officer

Role overview

Arctic Fox is recruiting a Marketing and Communications Officer for an NSW Government client. This position is designed for a creative, strategically minded communications professional who can help deliver high-quality marketing activity across a range of portfolios.

Location: St Leonards, Sydney, New South Wales, Australia, with the office located about a 2-minute walk from the station.

Engagement details: Contract role running from ASAP until 26 February 2027.

Pay: $405 per day, inclusive of superannuation.

Work arrangement: Hybrid setup with two fixed office days each week (Tuesdays are mandatory; the second office day is flexible) and three work-from-home days.

About the position

In this role, you will coordinate marketing and communications activity across the organisation, including public relations campaigns, promotional initiatives, and exhibitions. Working within a decentralised business partnership model, you will serve as a key contact for internal stakeholders and help deliver a strong customer-focused service.

What you will do

• Prepare polished documents and promotional content using strong writing and design capability.
• Assist in shaping and rolling out strategic communications and marketing plans.
• Act as a trusted partner to business portfolios by providing practical marketing and communications advice.
• Design and support digital marketing activity across owned, earned, and paid channels.
• Help grow digital communities and create content that drives engagement.
• Review and interpret data sources, including web analytics, and turn findings into useful reports and insights.
• Contribute to training and education initiatives that improve the quality of marketing outputs across the organisation.

Key challenges

• Balancing a busy and complex workload while still delivering against strategic priorities.
• Keeping a strong customer service focus during periods of high demand.
• Remaining alert to new developments, issues, and technologies.
• Managing consultation, cross-portfolio collaboration, and negotiation while supporting the department’s broader interests.

Selection criteria

• Relevant tertiary qualifications and/or substantial relevant experience.
• Strong marketing and communications capability, demonstrated through contemporary integrated campaigns.
• Hands-on experience creating and delivering digital marketing strategies across owned, earned, and paid platforms.
• Excellent verbal and written communication skills, with the ability to adapt complex messages for different audiences.
• Experience using analytics, information, and digital tools to support marketing delivery.
• Proven ability to build, develop, and engage digital communities through content.
• Well-developed planning and organisational skills for managing multiple priorities and workflow.
• Ability to develop productive relationships, work collaboratively, and use influencing and negotiation skills effectively.

Capability framework expectations

• Communicate effectively at an adept level by tailoring messages to varied audiences and explaining complex ideas clearly in plain English.
• Work collaboratively at an adept level by building cooperation, removing barriers to information sharing, and using digital collaboration tools well.
• Deliver results at an adept level by owning outcomes, using data to assess performance, and supporting continuous improvement.
• Commit to customer service at an intermediate level by focusing on positive customer experiences and handling complex issues well.
• Manage self at an intermediate level by staying motivated, adapting skills to new situations, and maintaining commitment when work becomes difficult.
• Plan and prioritise at an intermediate level by adjusting to changing circumstances and aligning day-to-day work with team goals.
• Use technology at an intermediate level by applying relevant systems and managing records, information, and knowledge effectively.

Additional details

This role sits within the NSW Public Sector environment and requires a candidate who can contribute to consultations, partnerships, and stakeholder engagement while supporting the department’s reputation and strategic objectives.

The position also involves supporting internal staff, NSW Government stakeholders, external organisations, and other government or private entities to achieve positive outcomes.

No separate perk list, eligibility notes, or vacancy count were provided in the source.