Manager of Academic Advising, School of Hospitality Administration

Job Overview

The School of Hospitality Administration (SHA) at Boston University seeks a dedicated Manager of Academic Advising to provide comprehensive guidance to both undergraduate and graduate students. This crucial role combines personalized academic advising with oversight of registrar-related operations, supporting student success through close collaboration with program chairs, faculty, and university offices.

Key Responsibilities

• Offer tailored academic advising addressing degree requirements, curriculum planning, registration, and student success strategies for undergraduate and graduate students.
• Develop individualized educational plans aligned with students' academic and career aspirations.
• Clarify university and school policies related to academics and graduation criteria.
• Track student progress proactively, identifying and assisting those needing additional support.
• Guide students on internships, study abroad opportunities, minors, electives, and experiential learning.
• Maintain thorough advising records using institutional systems like MyBU Student.
• Manage registrar functions including curriculum updates, grade changes, registration issues, and compliance with academic regulations.
• Coordinate and support orientation, commencement, student success programs, and student organization initiatives.
• Serve as SHA's representative on university-wide advising committees and carry out additional assigned duties.

Qualifications

• Bachelor’s degree is mandatory.
• At least two years of progressive experience in academic advising, registrar operations, or related higher education administration roles.
• Preferred experience advising at both undergraduate and graduate levels.
• Familiarity with student information systems, academic policy interpretation, curriculum management, and FERPA compliance.

Skills and Competencies

• Exceptional interpersonal and communication skills, both verbal and written.
• Strong organizational skills with the ability to multitask and manage projects effectively.
• Sound judgement and discretion in handling confidential student data.
• Demonstrated commitment to fostering student success and embracing inclusive advising approaches.
• Ability to collaborate across diverse university departments and with faculty, staff, and students.
• Proficiency in Microsoft Office Suite and eagerness to learn additional enterprise systems.

Compensation and Employment Details

• Full-time, regular position based in Boston, MA.
• Salary range: $62,525 to $70,000 annually, determined by qualifications and experience.

Diversity and Inclusion

The university prioritizes an inclusive environment and does not discriminate based on race, gender, religion, age, disability, sexual orientation, or veteran status. Commitment to equity and diversity is fundamental.