Manager, Business Transformation, Asia Pacific

About Mastercard

Mastercard is a global technology leader in the payments industry, operating in over 200 countries and territories. The company strives to foster an inclusive digital economy that is safe, simple, intelligent, and accessible for everyone. Mastercard leverages secure data, innovative solutions, and widespread partnerships to empower individuals, businesses, financial institutions, and governments to achieve their full potential while promoting sustainability globally.

Role Overview

The Asia Pacific Market Development team is seeking a Manager to drive the execution of critical transformation projects in the region. This position collaborates closely with senior leadership, country teams, and cross-functional partners to analyze business challenges, coordinate complex projects, create impactful materials, and monitor progress toward strategic and commercial goals.

Key Responsibilities

• Evaluate market opportunities and challenges by collecting data, conducting analysis, identifying core issues, and summarizing findings for informed decision-making.
• Manage project timelines, key milestones, meeting schedules, stakeholder engagement, and issue tracking across multiple transformation initiatives.
• Develop clear and succinct documents such as market diagnostics, project status reports, business case elements, leadership presentations, and execution tracking tools.
• Engage with country, product, commercial, finance, legal, and delivery teams to clarify requirements, assign ownership, and facilitate action execution.
• Monitor progress against expected outcomes, manage risks and dependencies, and escalate any concerns or opportunities to leadership promptly.
• Support the creation of standardized tools, templates, playbooks, and knowledge resources to enhance the efficiency of the Regional Market Transformation function.

Candidate Profile

• Demonstrates strong analytical and problem-solving abilities, capable of integrating information from diverse sources into concise insights and action plans.
• Possesses sound business understanding and interest in payments, commercial strategy, market development, and transformation delivery.
• Highly organized and detail-conscious, adept at managing multiple workstreams, deadlines, and stakeholders in a complex regional setting.
• Effective communicator with confidence in writing, presenting, and engaging with diverse stakeholders.
• Experienced in working across various cultures, markets, and functional areas, building trust and delivering on commitments.
• Exhibits curiosity, ownership, resilience, and a proactive learning approach when faced with ambiguity and undefined solutions.

Corporate Security Responsibilities

• Adhere strictly to Mastercard's security policies and practices.
• Maintain confidentiality and integrity of all accessed information.
• Report any suspected security breaches or violations immediately.
• Complete all mandatory security training as per company guidelines.