- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Adults aged 21 or older with an interest in luxury experiences, strong attention to detail, and a good understanding of automobiles can apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
Join a specialist luxury brand evaluation program in Adelaide and help premium brands improve the way customers experience their products and services. This opportunity suits people who appreciate high-end fashion, beauty, hospitality, or automotive environments and who can notice the finer details that shape a memorable customer journey.
As an evaluator, you will visit luxury boutiques, online touchpoints, or showroom settings and provide structured feedback on what you observe. Your insights help leading brands refine service quality, presentation, and the overall experience they deliver.
What the Work Involves
- Choose assignments that match your interests and personal preferences.
- Attend in-person visits, review digital experiences, or assess luxury showrooms as directed by each mission.
- Pay close attention to factors such as ambience, staff interaction, service standards, and what happens after the purchase.
- Record your observations and complete a short online questionnaire after each visit.
Who This Role Suits
This position is designed for people who genuinely value premium experiences and can evaluate them with care and objectivity. A strong interest in luxury brands, craftsmanship, and polished customer service is important. The work also calls for discretion, curiosity, and a balanced, unbiased approach when sharing feedback.
About the Company
CXG works with top luxury brands around the world and supports a large network of evaluators across many countries. With nearly 20 years of retail experience and offices globally, the company provides brand insights that help premium businesses improve customer experience.
Using the CXG Live mobile app, evaluators can browse available missions, manage certifications, and submit reports conveniently from anywhere.
Requirements
- You must be at least 21 years old.
- A solid understanding of the automotive industry is required.
- You should have a strong interest in cars, customer experience, and retail settings.
- You need to be comfortable engaging with people during assignments.
- You must be able to observe discreetly and notice important details during the shopping journey.
- You should be flexible enough to handle different assignment formats and industries.
- You need to provide honest, impartial feedback and complete surveys promptly.
Additional Information
- This is a freelance, project-based opportunity.
- Working hours are flexible.
- Most visits take about 20 minutes.
- Assignments can include luxury fashion, beauty, hospitality, and automotive experiences.