Luxury Brand Evaluator - Automobile Project
Melbourne, Victoria, Australia · Freelance
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 3 weeks ago
- Work mode
- In office
- Eligibility
- Applicants must be 18 years of age or older, with an interest in automobiles and an ability to observe customer experiences carefully and objectively.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This opportunity is for automobile enthusiasts who enjoy noticing the finer points of premium vehicles and customer service. In this role, you will act as a discreet evaluator of luxury brand experiences and share detailed feedback that helps businesses improve how they serve customers.
What the role involves
- Attend in-store visits that generally take about 20 minutes each, allowing multiple assignments to be completed with ease.
- Take part in several missions each month and work with well-known luxury brands across the globe.
- Select assignments that suit your personal interests and profile.
- Visit luxury outlets in person or complete evaluations online from home.
- Carefully assess boutiques, store atmosphere, luxury automobile showrooms, online purchases, after-sales service, and the overall client journey.
- Submit clear and truthful observations through questionnaires on the platform.
About CXG
CXG partners with premium brands and a large network of evaluators across many countries. Backed by multiple global offices and nearly 20 years of experience in retail customer experience, the company focuses on helping luxury brands improve the way customers feel and interact with them.
You will also have the convenience of managing missions, certifications, and feedback through the mobile platform CXG Live.
Requirements
- You must be at least 18 years old.
- You should have a solid understanding of the automobile sector.
- A genuine interest in automobiles, customer service, and retail standards is important.
- You should be comfortable interacting with people.
- You need to be observant and able to note details discreetly.
- Flexibility to handle different assignment types and industries is required.
- You must be able to give impartial feedback and complete online surveys promptly.
Additional information
- This is a freelance, project-based opportunity.
- Working hours are flexible.
- Each in-store visit usually takes around 20 minutes.
- There are frequent opportunities to take on multiple missions per month.