Line Manager - Carlow

About the role

Tesco Ireland is looking to hire a Line Manager for its Carlow location. In this position, you will take ownership of a department and guide a team to deliver an excellent shopping experience for customers. The role sits within a values-led business that focuses on improving everyday life for shoppers, colleagues, and communities, while supporting the development of people with strong leadership ability and an entrepreneurial mindset.

What you'll do

• Guide and support the team so customers receive strong service, high standards, and dependable product availability.
• Deliver the performance targets set for your departments.
• Make day-to-day decisions that help your team perform effectively.
• Roll out the training plan and ensure colleagues are trained, assessed as competent, and keep their training records current.
• Make sure department routines, systems, and processes are completed correctly and on time.
• Plan seasonal, promotional, and sales-driving activity to maximise sales, presentation, and customer impact.
• Take responsibility for safe and legally compliant routines, with action plans in place where issues are identified.
• Ensure colleagues understand both expectations and behaviours, and that they have goals, regular reviews, career conversations, and an active development plan.
• Provide ongoing coaching and feedback across the store to build team capability.
• Support your team with the confidence to address behavioural issues and improve the customer shopping trip.
• Create a workplace that supports innovation, learning, and personal development.
• Model the culture of a place where customers enjoy shopping and colleagues enjoy working.

Additional conditions

If your application is successful, your offer will only become final once you have provided your bank account details before your agreed start date.

Key responsibilities

• Keep the customer at the centre of every decision.
• Build rapport with customers and serve them with pride.
• Help ensure products and services are always available.
• Handle products carefully so quality is maintained through to the customer.
• Keep the shop floor and back-of-house areas clean and orderly.
• Use the training provided to follow department routines and procedures.
• Comply with company policies and health and safety requirements.
• Support colleagues in other departments when needed, even if you have a primary area of responsibility.

What we're looking for

• Previous management experience is essential.
• A proven record of putting customers and colleagues first in the right way.
• Ability to adapt quickly and think flexibly in changing situations.
• Experience delivering objectives in a fast-paced environment.
• Comfort being the main point of contact for department queries.
• Experience influencing and shaping outcomes at a senior level.
• Retail experience is preferred.

Leadership style

• Builds strong relationships with colleagues both inside and outside the store.
• Works collaboratively to achieve results.
• Is warm, approachable, and people-focused in every interaction.
• Shows energy and resilience, especially in difficult situations.
• Makes difficult decisions when needed while staying aligned with personal values.
• Leads by example and inspires confidence in others.
• Encourages fresh thinking and welcomes creativity and new ideas.
• Supports new initiatives and gives constructive feedback for improvement.
• Leads with humility and lives the company values.

Benefits

• Starting salary from €37,500.
• Performance bonus scheme, subject to scheme rules and eligibility.
• 10% colleague Clubcard discount, including a second card for a family member, subject to scheme rules.
• Life assurance.
• Pension scheme, subject to scheme rules.
• Save As You Earn scheme, subject to scheme rules.
• Paid family leave.
• Bike to Work scheme.
• Long service awards.
• Commuter scheme.
• Wellbeing initiatives.

About the company

Tesco’s purpose is to help customers, communities, and the planet a little better every day. The business has supported community initiatives through the Tesco Community Fund, Children’s Health Foundation, FoodCloud, and Stronger Starts, contributing to more than 21,000 community groups, raising over €7.5 million for medical equipment, and providing almost 15 million meals across Ireland to people facing food insecurity.

Tesco has been operating in Ireland since 1997 and now has 163 stores nationwide, employing over 13,000 people and supporting almost 45,000 jobs directly and indirectly. The company works with more than 500 Irish suppliers, nearly three-quarters of which are small and medium-sized enterprises, supporting almost 13,000 farming families. It is the largest buyer of Irish food and drink in the world, purchasing €1.6 billion a year.

The company promotes an inclusive environment where people are encouraged to be themselves and where diversity is valued. Tesco also supports flexible working conversations and operates a blended working model that combines office and remote working where suitable.

Working style

This role is based in Carlow, County Carlow, Ireland, and operates as a blended role combining office and remote working.