Library Officer

About the Role

Join Sunshine Coast Council’s Arts, Heritage and Libraries Branch, a team dedicated to enriching our community’s cultural life through learning, connections, and experiences. As a Library Officer, you will provide exceptional library services that foster curiosity, promote digital inclusion, and enhance community wellbeing by supporting daily library operations and engaging with visitors in welcoming spaces.

Key Responsibilities

• Provide outstanding customer service and assist library users with their information and digital resource needs.
• Organize and promote library programs, events, and educational sessions to engage diverse audiences.
• Support services related to reference queries, technology use, and digital literacy development.
• Maintain library collections, manage displays, and ensure the environment is inviting and accessible.

Candidate Requirements

• Strong customer service orientation with excellent communication skills to connect with a diverse community.
• Collaborative team player with a proactive, adaptable approach focused on delivering high-quality outcomes.
• Technologically confident and eager to adopt new systems, as well as capable of assisting others in developing digital skills.
• Comfortable facilitating programs and engaging groups across all age ranges, from children’s literacy to adult digital education.
• Possession of a Certificate III in Library and Information Services, equivalent qualifications, or relevant professional experience.
• Holds or can obtain an Active Blue Card prior to starting employment.

Additional Conditions

A pre-employment medical assessment is mandatory to verify physical fitness for tasks involving frequent heavy lifting, bending, and labouring.

Employee Benefits and Culture

• We foster an inclusive, culturally diverse, and healthy workplace with multiple wellbeing initiatives, including discounted health memberships, fitness programs, employee assistance, and personal development opportunities.
• Flexible working arrangements such as a 9-day fortnight and hybrid work-from-home options support work-life balance.
• Additional perks include salary packaging for novated leases, superannuation options, and providing smartphones or devices.

How to Apply

Prepare a 1-2 page cover letter addressing how your skills meet the mandatory and desirable requirements reflected in the key responsibilities. Include your current resume or CV. Submit both documents through the application portal. For questions, please contact Amanda Kennedy at 07 5435 3104 during business hours.

Inclusion and Diversity

Sunshine Coast Council values diversity and strives to build a workforce that reflects the community it serves, welcoming applicants of all genders, ages, ethnicities, cultural backgrounds, First Nations peoples, disabilities, religions, and sexual orientations. Reasonable adjustments during the recruitment process are available on request by contacting the recruitment team.