Kids Club Supervisor

Company Overview

Raffles & Fairmont The Red Sea is part of the ambitious Red Sea development in Saudi Arabia and will welcome guests to two nature-led resorts. The destination features 361 rooms, 11 separate dining experiences, an overwater restaurant overlooking the Red Sea and mangroves, and a spa.

Raffles The Red Sea is designed as a haven of understated elegance and classic luxury, set within one of Saudi Arabia’s most distinctive coastal destinations. The property combines Raffles’ signature thoughtful service with the beauty and sustainability focus of Red Sea Global to create an exceptional stay for refined travellers.

Role Summary

The Kids Club Supervisor will oversee the day-to-day running of the Kids Club, guide the team, and help deliver safe, engaging, and high-quality experiences for children and their families in a luxury resort environment.

Key Responsibilities

• Manage daily Kids Club operations, keeping the space tidy, organized, and ensuring play equipment is cleaned and sanitized on a weekly basis.
• Lead, coach, and encourage Kids Club Attendants while making sure they complete required training and follow child supervision standards.
• Contribute to the creation and delivery of creative, age-suitable recreational and learning activities that reflect the local culture and the brand’s style.
• Apply strict procedures for guest check-in and check-out, maintain accurate attendance logs, and escalate any incidents, injuries, or safety concerns to the Kids Club Manager without delay.
• Build positive interactions with children and parents, handling special requests, food-related needs, and concerns in a polished, attentive, and proactive manner.
• Oversee toy and supply stock, complete routine administrative documentation, and submit monthly reports on time.

Requirements & Qualifications

• At least 2–3 years of supervisory experience in a luxury hotel or resort Kids Club.
• Prior pre-opening experience is strongly preferred for this position, and is stated as essential in the additional notes.
• Bachelor’s degree in Early Childhood Education, Recreation Management, or a relevant discipline such as Hospitality or Tourism.
• Valid CPR/AED and First Aid certifications are required.
• Strong personal presentation and grooming standards are expected.
• Excellent emotional intelligence and the ability to communicate fluently in English.
• Additional language skills, especially Arabic or Russian, will be an advantage.

Additional Information

• A solid understanding of ultra-luxury guest expectations and alignment with a premium brand is important.
• Experience in project coordination, scheduling, and document control during the pre-opening phase is beneficial.
• The candidate should show strong ownership, accountability, and a proactive, anticipatory service mindset.
• Presentation and grooming must reflect luxury hospitality standards.