Key Account Manager - Trade Advance/Inventory Funding

About the Role

The Key Account Manager for Trade Advance/Inventory Funding at IDFC FIRST Bank is tasked with nurturing and expanding dealer partner relationships enrolled in the INF (Inventory Funding) program. This role emphasizes client relationship management, portfolio oversight, business growth, and adherence to regulatory and internal compliance requirements. Collaboration with various internal teams and leadership is essential to drive growth and ensure excellent client service.

Primary Responsibilities

• Develop and strengthen ongoing relationships with dealer partners within the INF program.
• Maintain consistent communication with clients to evaluate portfolio status, resolve issues, and uncover new business possibilities.
• Ensure all client dealings comply with company policies and regulatory mandates.
• Perform thorough due diligence and maintain ethical standards in client interactions.

Secondary Responsibilities

• Track industry developments and competitor products to inform enhancements in offerings.
• Work closely with credit, compliance, and operations departments to guarantee smooth service provision.
• Support training activities for the sales team focused on INF product knowledge.

Managerial and Leadership Responsibilities

• Partner with leadership at state, regional, zonal, and national levels to organize dealer meetings converting prospects into INF clientele.
• Serve as an essential conduit between senior management and field teams to advance strategic client acquisition initiatives.

Candidate Profile

• Minimum educational qualification of a bachelor's degree in any relevant field; post-graduation in any discipline is preferred.
• At least 2 years of pertinent experience in client relationship management, trade finance, or inventory funding.
• Strong abilities in relationship development and client engagement.
• Comprehensive knowledge of financial products and portfolio management practices.
• Proven capability in identifying and converting business opportunities.
• Excellent communication and collaborative coordination skills.
• Familiarity with compliance requirements and regulatory standards.
• Strategic thinker with experience working across multiple leadership levels.