Key Account & Business Development Supervisor

About the Role

FRAND is a company specializing in the importation, distribution, and brand development within the food sector. They seek a Key Account & Business Development Supervisor to oversee and expand key existing accounts while also identifying new business avenues across various channels such as Modern Trade, E-commerce, Quick Commerce, Wholesale, and HORECA.

Primary Responsibilities

• Oversee and nurture key customer accounts, fostering strong, sustained business relationships and achieving sales and distribution goals.
• Formulate account-specific sales strategies and conduct negotiations on product listings, pricing structures, commercial terms, and securing additional shelf space.
• Plan and implement promotional campaigns, subsequently assessing their influence on sales and profit margins.
• Ensure accurate presentation of FRAND products on e-commerce and quick commerce platforms including images, descriptions, pricing, categorization, and stock availability.
• Collaborate with outsourced merchandising partners to guarantee excellence in store execution, encompassing shelf arrangements, pricing accuracy, promotional displays, FEFO adherence, and field reports.
• Track customer orders, forecast sales, check inventory levels, and manage delivery timelines. Analyze Sell-in and Sell-out data, returns, and overall account health to create periodic performance summaries.
• Identify and cultivate new business opportunities by managing sales pipelines via CRM systems from first engagement through onboarding. Continuously monitor market trends and competitor actions to fuel growth.

Candidate Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or related disciplines.
• At least 8 years of FMCG sales experience within the Saudi Arabian market.
• Demonstrable background in Key Account Management, modern trade, e-commerce, or quick commerce channels.
• Skills in promotional strategy development and merchandising implementation.
• Strong capabilities in negotiation, commercial planning, and sales data analysis.
• Proficiency with Microsoft Excel as well as CRM and ERP systems.
• Fluency in Arabic and English languages.
• Possession of valid Saudi driving license and personal vehicle, coupled with readiness for frequent field travel.
• Established networks in modern trade, wholesale, e-commerce, or HORECA sectors will be advantageous.