Junior Customer Service Executive - India Operations, New Rollouts and Automation
Mysuru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 7 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About Tata Communications
Tata Communications is driving the future of connectivity through advanced technologies including Cloud, Mobility, Internet of Things, Collaboration, Security, Media and Network services. The company is committed to creating a new communication era powered by intelligence and innovation.
Job Overview
This operational position involves working under direct supervision to support daily network operations including Outside Plant (OSP), Inside Plant (ISP), and Infrastructure management. The role emphasizes maintaining performance standards through routine site activities and proactive measures to meet service level agreements.
Key Responsibilities
- Oversee and manage network tools and equipment to ensure optimal operation.
- Provide assistance in network installations and contribute to implementation as needed.
- Perform daily site maintenance activities and adhere to routine operational procedures.
- Monitor and uphold service level agreements rigorously, taking proactive steps to achieve and maintain them.