Customer Support Executive
Noida, Uttar Pradesh, India · Full Time
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- Experience
- 1–5 yrs
- Salary
- INR 450,000 – INR 500,000 / year
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Eligibility
- Candidates without a graduation degree can apply.
- Resume
- Required to apply
Where you'll work
Job description
About Tech Mahindra Business Services
Tech Mahindra Business Services is a division of Tech Mahindra, itself a part of the Mahindra Group. With a valuation of USD 4.9 billion, Tech Mahindra employs over 131,500 professionals spanning 90 countries. They serve 946 global clients, including many Fortune 500 companies. Their Business Process Outsourcing division, Tech Mahindra Business Process Services, delivers advanced digital customer experience and back-office support across various industries such as communication, media and entertainment, retail, healthcare, banking, transportation, hospitality, logistics, manufacturing, and utilities.
Role and Responsibilities
- Engage as part of the US Telecom team focused on international voice processes.
- Handle inbound customer interactions effectively, ensuring high customer satisfaction levels.
Candidate Requirements
- Must have at least one year of international voice experience within a BPO setting.
- Prefer applicants with one to five years of experience in international voice processes.
- Excellent fluency in communication is essential.
- Preference will be given to candidates who can join immediately.
Additional Information
- Work schedule consists of five days per week.
- Transportation is provided both ways via company cabs.
- Incentive programs available.