Sutherland

International Non-Voice Chat Process - Open Walk-in for Freshers

Sutherland

Chennai, Tamil Nadu, India · Full Time

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Experience
Any
Salary
INR 225,000 – INR 300,000 / year
Openings
1
Posted
6 days ago
Work mode
In office
Eligibility
This opportunity is open to candidates regardless of graduation status; freshers can apply without holding a degree.
Resume
Required to apply

Where you'll work

Job description

About Sutherland

Sutherland is a global business and digital transformation leader providing exceptional customer experience management. With over 35 years of expertise, the company integrates deep domain knowledge with proprietary and partnered technologies in AI, automation, analytics, and digital services. They support major industries including Healthcare, Insurance, Banking, Telecommunications, Media, Technology, Travel, and Retail. With 212 patented technologies, Sutherland leverages innovation and collaboration to deliver scalable solutions through a skilled workforce of 40,000 professionals worldwide.

Job Overview

We are inviting fresh graduates and experienced candidates for non-voice international chat process roles. This position requires excellent communication skills and readiness for immediate joining in March. The role is based at our Gateway Office Park location in Perungalathur, Chennai.

Key Responsibilities and Requirements

  • Handle international chat support with customers efficiently and professionally.
  • Demonstrate strong verbal communication skills to manage customer inquiries via chat effectively.
  • Be available to work predominantly night shifts following a 5-days-on, 2-days-off rotational schedule.
  • Immediate joining availability is essential.
  • Open to both freshers and experienced candidates.

Compensation & Benefits

The annual cost to company ranges between 225000 INR to 300000 INR depending on the candidate's experience. Work is office-based with cab facilities provided during night shift hours from 6:30 PM to 6:30 AM.

Work Location

Sutherland, A1 Block, Ground Floor, Gateway Office Parks, Perungalathur, Chennai.
Landmark: Opposite Perungalathur Railway Station.

Recruitment Process

  • Initial HR interview conducted on a walk-in basis.
  • Subsequent interview with the service delivery panel.
  • Final assessment to evaluate skills and suitability.

Important Information

Please mention “GOWRI” at the top of your resume as a reference. Also, Sutherland strictly does not demand any payment or favors for job opportunities. Any suspicious request should be reported immediately to TAHelpdesk@Sutherlandglobal.com.

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