Information Technology Support Technician

Prince Sultan University

Riyadh, Riyadh Province, Saudi Arabia · Full Time

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Experience: 3+ yrs
Salary: —
Openings: 1
Posted: 20 hours ago

Work mode: In office
Education: Bachelor's in Information Technology
Resume: Required to apply

Where you'll work

Job description

Job Overview

The role involves providing technical support to users, ensuring the efficient operation of hardware, software, and networks, and promptly resolving technical issues to maintain continuous workflow.

Qualifications

Bachelor's degree in Information Technology
Certification in IT Infrastructure Library (ITIL 4 Foundation)

Experience

A minimum of 3 years of practical experience in technical support is required.

Skills and Attributes

Strong fundamental skills in troubleshooting technical problems
Proficient English language skills (reading, writing, and speaking)
Excellent interpersonal and communication abilities

Skills

Problem Solving Technical Support Troubleshooting English Communication Customer Service Software Support Network Support IT Infrastructure Hardware maintenance ITIL 4 Foundation