Human Resources Specialist with Home Care Expertise

Overview

Senior Helpers of Baltimore & Central Maryland, Maryland’s first and only CHAP Age-Friendly Care at Home Certified agency, seeks a knowledgeable Human Resources Specialist with experience in the home care sector. This full-time, exempt position is based onsite and designed for a committed HR professional who values building outstanding teams and enhancing organizational culture in a care-focused environment.

Key Responsibilities

• Lead the recruitment process for caregivers and office staff, managing applicant tracking systems and coordinating interviews and orientations.
• Develop community partnerships and improve hiring strategies based on recruiting analytics.
• Ensure a seamless onboarding experience and coach managers on employee relations and performance management.
• Support employee engagement, recognition, and retention efforts to foster a positive workplace culture.
• Maintain compliance with employment laws, CHAP standards, and other regulations through diligent recordkeeping and payroll audits.
• Manage benefits administration, HRIS records, and coordinate HR audits and policy compliance.
• Create HR reports, dashboards, and analyses on workforce trends to support organizational development and process improvement.
• Collaborate with leadership on workforce planning, leadership growth, and the evolution of human resources operations and systems.

Candidate Profile

• Minimum five years of human resources experience, with at least two years specifically in home care, home health, hospice, or senior living organizations.
• Proficient in recruiting and onboarding healthcare caregivers and staff.
• Experienced in employee relations, coaching, performance management, and HR compliance.
• Skilled with applicant tracking systems (such as Hireology) and HRIS platforms.
• Excellent communication abilities and well-versed in Microsoft Office 365.
• Demonstrates strong organizational, analytical, and interpersonal skills; reliable and approachable; proactive problem solver.

Benefits

• Competitive salary package.
• Paid vacation, holidays, and personal time off.
• Opportunities for professional development and leadership mentoring.
• Supportive and collaborative leadership team encouraging innovation and initiative.
• Chance to impact organizational strategy and workplace culture significantly.
• Work in a mission-driven environment emphasizing integrity, accountability, compassion, and continuous improvement.

Additional Information

This role is essential for those passionate about shaping a premier home care organization by helping to attract and retain top talent, ensuring exceptional employee experiences, and advancing operational excellence. Candidates lacking healthcare or home care HR experience will not be considered.