Human Resources Generalist

Position Summary

The Human Resources Generalist is responsible for supporting the everyday HR operations at Neighborhood House. This position plays a hands-on role in recruitment, onboarding, employee engagement, benefits administration, documentation, and HR compliance. It also acts as a go-to contact for staff questions and contributes to a respectful, inclusive workplace aligned with the organization’s mission and values.

Key Responsibilities

Recruitment and Onboarding

• Coordinate recruitment activities and help publish job openings.
• Assist hiring managers with HRIS tools and applicant tracking systems.
• Support the onboarding and orientation of new hires.
• Keep recruitment-related records organized and current.

Employee Relations

• Answer employee queries about HR policies, procedures, and benefits.
• Help carry out employee engagement and recognition efforts.
• Contribute to a positive, welcoming, and inclusive work environment.
• Refer employee issues to HR leadership when needed.

Benefits and Leave Administration

• Help employees with benefits enrollment and related questions.
• Maintain accurate employee files and other HR documentation.
• Support leave tracking and employee status updates.
• Assist in preparing HR communications and reference materials.

Training and Development

• Help organize employee training sessions and learning opportunities.
• Track attendance and participation in training programs.
• Assist with performance review activities and development efforts.

Compliance and HR Administration

• Maintain secure and confidential employee records.
• Support compliance with federal, state, and local employment laws.
• Assist with updates and distribution of HR policies and communications.
• Prepare basic HR reports and support data entry and recordkeeping.
• Help draft forms, documents, policies, and procedures.

Supervisory Scope

This role does not have direct reports.

Required Qualifications

• Strong written and verbal communication skills, along with solid interpersonal ability.
• A genuine commitment to the mission and values of a nonprofit setting.
• Ability to protect confidential information and manage sensitive matters carefully.
• Excellent organization, time management, and attention to detail.
• Comfort using Microsoft Office 365 and openness to learning HR software.
• Capability to juggle multiple priorities while collaborating effectively with others.

Preferred Qualifications

• Prior work or volunteer experience in a nonprofit environment.
• Experience with HRIS platforms, with ADP preferred, and familiarity with applicant tracking systems.
• Background supporting diversity, equity, inclusion, and belonging efforts.

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Nonprofit Management, or a closely related field is preferred.
• At least 3 years of experience in Human Resources, administrative support, customer service, or a similar area.
• Internship, volunteer, or nonprofit experience is considered an advantage.

Certifications

• SHRM-CP or PHR certification is required.

Physical Requirements

This position requires the ability to sit or stand for long periods, walk short distances, reach above and below shoulder height, bend and stoop to access files, occasionally lift or carry up to 50 lbs, push or pull light items, and use hands and fingers to operate computer equipment. Clear speaking and sufficient hearing are also needed for effective in-person and phone communication.

Working Conditions

The role is based in an office setting and may involve occasional exposure to moderate noise levels typical of that environment. Reasonable accommodations may be available to support individuals with disabilities in performing essential duties.