Houseperson and Room Attendant

About The Sebel Auckland Manukau

Located in the heart of Manukau, just 15 minutes from Auckland Airport and within walking distance of the largest theme park, Rainbow's End, The Sebel Auckland Manukau is a stylish luxury hotel. It offers a welcoming and inclusive culture, where team members support each other to deliver the highest standard of service for all guests, ensuring an outstanding experience.

Position Overview

We are currently hiring for two important roles within our Housekeeping Team: Houseperson and Room Attendant. Both roles report directly to the Head Housekeeper and play essential roles in maintaining hotel cleanliness and supporting guest services.

Houseperson Responsibilities

• Support housekeeping operations by managing hotel linen, chemicals, and deliveries throughout shifts.
• Maintain cleanliness and organization of equipment, storerooms, and trolleys, ensuring functionality and neatness.
• Keep corridors clear of trays, linen trolleys, and cages to ensure safety and accessibility.
• Assist team members and guests with excellence in service.
• Help monitor and manage stock levels of linen and guest supplies.
• Perform scheduled preventive cleaning in guest rooms per hotel standards.
• Restock housekeeping trolleys with clean linen and amenities daily.
• Store clean linen properly, organizing and rotating stock to meet quality standards.
• Assist with removal of rollaway beds and cots as needed.
• Carry out any additional duties assigned by the Head Housekeeper or Supervisor to help housekeeping run smoothly.

Room Attendant Responsibilities

• Deliver high-quality room cleaning within designated timeframes to enhance guest satisfaction.
• Clean guest rooms thoroughly, including dusting, making beds, removing soiled linen, vacuuming, cleaning bathrooms and windows, replenishing amenities and supplies.
• Adhere strictly to departmental policies, procedures, and service standards.
• Provide professional, friendly, and engaging service consistently.

Qualifications and Attributes

• Previous housekeeping experience is advantageous.
• Positive, proactive attitude and strong work ethic.
• Good physical fitness and strength to handle tasks requiring lifting and movement.
• Dependable, responsible, and mature.
• Excellent communication and organizational skills.
• Ability to effectively manage multiple tasks simultaneously.
• Capability to work efficiently under pressure and meet deadlines.
• Strong interpersonal skills for teamwork and independent work.

Additional Information and Benefits

• Access to Accor Academy for earning while learning opportunities.
• Flexible scheduling to support a healthy work-life balance.
• Employee benefits include discounted food, beverage, and accommodation worldwide.
• Referral bonus program.
• Employee Assistance Program for support.
• Uniforms provided and laundered.
• Meals provided during shifts.

Diversity & Inclusion

Our company is committed to diversity and inclusion, welcoming applicants from all backgrounds. Reasonable adjustments can be made during recruitment to support candidates' needs upon request.