Housekeeping Trainer

Company Overview

Al Najma Al Fareeda International Facilities Management Services, a member of Al Fareeda Group, provides end-to-end facilities management, sustainability-focused solutions, and specialist services for commercial, residential, industrial, hospital, and educational properties. The organization is centered on tailored, high-value FM and recruitment services for clients across multiple markets. It places strong importance on developing its people, adopting the right technology, and upgrading facilities to keep improving service quality and brand visibility. The work culture values positive impact, openness to change, problem-solving, and learning from experience, while staying closely aligned with customer needs.

Role Summary

This position is for a Housekeeping Trainer based in Dubai. It is a full-time role with a hybrid setup, allowing some work-from-home flexibility for planning, documentation, and follow-ups. The person in this role will create, deliver, and refresh training programs for housekeeping teams at different client locations, making sure standards, safety rules, and client expectations are consistently met.

What You Will Do

The role includes leading classroom sessions and practical site-based training, showing correct cleaning methods and the proper use of equipment, and evaluating team performance through hands-on assessments and feedback. You will also build training documents, SOPs, checklists, and training schedules, while keeping training records and performance updates accurate and organized. In addition, you will work with operations and quality teams to spot learning gaps, support onboarding for new employees, and contribute to ongoing improvements in service standards and customer satisfaction.

Candidate Profile

The ideal candidate should bring strong housekeeping knowledge from commercial, residential, hospitality, healthcare, or educational settings, along with a solid understanding of cleaning materials, equipment, tools, and standards. Experience in training delivery is important, including developing modules, conducting theory and practical sessions, coaching staff during work, and measuring learning results. Good communication and people skills are needed to work effectively with diverse teams and clients, along with strong organization and time-management abilities to handle multiple locations and schedules. A sound understanding of hygiene, safety, and infection-control practices is required, including correct PPE use and safe chemical handling. Basic computer skills are also needed for preparing materials, reports, and digital records. Prior experience as a housekeeping supervisor or trainer in facilities management or hospitality is preferred, and vocational study in housekeeping, hospitality, or facilities management is an advantage. A trainer certification or TOT qualification is a plus.

Work Arrangement

This role is based in Dubai and requires on-site presence across different client sites, with some flexibility for remote work for planning and follow-up tasks. Shift flexibility may be needed depending on operational requirements.

Additional Information

The role is described as full-time and hybrid in the source material, and the successful candidate should be prepared to support multiple client locations across Dubai as needed.